I bought this washer April 10, 2016 and all of a sudden it is stuck in a cycle and won't come out. The lights don't even work. I need help. null

Question

GE Answers · Accepted Answer

Hi- This is Sue at GE Appliances. Thanks for your purchase! We are sorry to hear of the difficulty and glad to help. If the lights are not on, be sure the power cord is plugged into the wall firmly and that the outlet is functioning. Also, you may want to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so and retry. If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - We hope this is helpful. Keep in touch!

Answered by GE Answers 8 years ago

Bendover · Answer

Push and hold pause/start button

“I bought this washer April 10, 2016 and all of a sudden it is stuck in a cycle and won't come out. The lights don't even work. I need help.”

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