“Hi there quick question why does it drink the softener inside the agitator it does not hold it even after turning on the washer if I make sense”

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• Hello there! Thanks for reaching out to us. We're sorry that your washer is not holding fabric softener. We see how this can be frustrating. We recommend following the instructions on page 14 of the Use and Care manual online at this link: https://www.bestbuy.com/site/ge-4-2-cu-ft-11-cycle-top-loading-washer-white-on-white/6325629.p?skuId=6325629 If you are following those instructions and continue having issues, please reach out to us at our social pages. Stay safe. Emily@GEA

  Answered by GE Answers 5 years ago

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• Hmmm...sorry I never really paid attention..i know its still in there when I close the lid

  Answered by Dmarie1023 5 years ago

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