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Yes, you have to pay, if I remember it correctly, it was $49.99 to haul away old one.
Sorry, there was a problem. Please try again later.Hello- Thanks so much for your question. Please scroll to the bottom of the following link to review specifics of delivery and haul away services. https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002 If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
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