A:AnswerHi StevieQ, thanks for reaching out! The question about if a particular washer will accommodate a king size comforter is a tricky one, simply because there is so much variability in comforter thickness. A thick queen size comforter can be substantially bulkier than a thinner king size comforter, so generically stating that a given washer can accommodate a certain size comforter is risky. As with any bulky item being washed, there will be limited movement of the item in the washer so we always recommend to Pretreat any stains on bulky items before washing and to be sure to load the item(s) evenly to foster them washing well and spinning up smoothly. We hope that this helps! All the best. -Michael
A:AnswerHi MicheleC, thanks for reaching out about this! The bottom of page 15 in your Owner's Manual offers some diagrams about load size and water level that you may find helpful! The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. - It is not recommended to manually add more water to the washer. Some models have a Deep Fill option which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill. We hope that this helps! If you have other questions, please feel free to send us an email or reach out to us on social media. Stay safe. -Michael
A:AnswerIf I have a larger somewhat heavy load, the agitator does sound sluggish but it seems to clean effectively. The agitator can be quite aggressive with smaller, lighter loads.
A:AnswerHello katydid,
Thank you for reaching out. If you need information about a specific part, please call our parts department at 1-877-959-8688
Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. The recommended water pressure for this model is between 20 psi and 120 psi. If you need to check your water pressure, please contact your local water company. Hope this information helps. Best wishes -Mike
A:AnswerHello CactsJk - Thank you for reaching out about this excellent washer. We are happy to help. With the lid open, the appliance stands at 54". Please let us know if you have any more questions. - JB
A:AnswerHi MistaB, thanks for reaching out! If you're referencing the agitator of the model, this would not be able to be removed without the help of a technician. If you're needing to clean the inside of your agitator, please follow these steps: 1. Select the Colors Normal cycle, Super Fill Level, and Deep Rinse Option and either the Warm or Hot temperature selection. 2. Pour 1/4 cup detergent and 1 cup bleach into the wash basket. 3. Remove the fabric softener dispenser from the agitator. 4. Allow the washer to fill and proceed to the wash phase. Allow the washer to agitate for about 5 minutes. 5. Lift the lid and, using a long slender soft brush, clean the inside of the agitator. a. Use a measuring cup to take some of the wash water from around the outside of the agitator and pour it into the agitator to help flush out loosened soils. b. Note this step must be completed in less than 15 minutes or the washer will automatically drain out the wash water. 6. Before the 15 minute period expires, shut the lid and allow the washer to complete the remainder of the cycle as normal. a. Soils will be drained out with the wash water and rinsed out during the Deep Rinse process. 7. Reinstall the fabric softener dispenser after the cycle is complete. We hope that this helps! Stay safe. -Michael
A:AnswerHi Stef - Thanks for viewing GE Model GTW335ASNWW! Both hot and cold water hookups are required. The washer does not have an internal heater. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue
A:AnswerHi Dubby - Thanks for choosing GE Top-Loading Washer Model GTW335ASNWW! Hot and Cold Inlet Hoses are sold separately. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Monica, thanks for reaching out! We're finding that this unit was manufactured in the United States. We hope that this helps! Stay safe. -Michael
A:AnswerHi Mario - Thanks for viewing GE Washer GTW335ASNWW and GE Dryer GTD33EASKWW. These models are not Energy Star Qualified. Check out Energy Star Qualified models GE® 4.5 cu. ft. Capacity Washer with Stainless Steel Basket Model #: GTW685BSLWS and GE® 7.4 cu. ft. Capacity Electric Dryer with Sensor Dry Model #: GTD65EBSJWS. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Neia - Thank you for reaching out about this amazing washer. The dimensions of the washer are 44" H x 27" W x 27" D. Dimensions of the dryer will depend on the unit you wish to pair with it. Keep in touch! - JB
A:AnswerHi OLDLADY20 - Thanks for viewing GE! Model GTW335ASNWW is a great choice. This model offers Max water level option and has fabric softener and bleach dispensers that automatically release fabric softener and bleach at the optimal point during the wash cycle. New washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that the washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide the exceptional cleaning you have come to expect from GE Appliances. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
A:AnswerHi Lucia - Thanks for viewing GE Model GTW335ASNWW! The washer is not designed for outdoor use or exposed to outside elements which could cause permanent damage and invalidate the warranty. Also, it is equipped with a control board. Keep in touch at GEAppliances.com. Sue
