“If I want to soak a load of clothes for an hour, how do I fill the machine and let it sit with the lid open without having it drain?”
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If you wish to soak your clothes during the wash cycle, then select one of these cycles which incorporate a soak period: whites, delicates, and sanitize with Oxi. There is not an option for an hour soak. The Deep Rinse Cycle can soak for 15 minutes. Once the washer fills for the deep rinse cycle, immediately upon that agitation period starting, press the pause leaving the lid shut. Wait 15 minutes, then unpause the washer and the unit will complete the balance of the rinse agitate and proceed to drain and spin as normal.
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