A:Answer Hello Erin,
Thanks for asking! We appreciate your interest in GE Appliances, and it would be our pleasure to help you with this washer's features. We found that the water level knob is capable of being used on any cycle. We do like to remind people that this is a high-efficiency washing machine, and the system requires less water while still performing effective cleaning action. The water may seem lower than your traditional washing machine, but this is completely normal. To find more information on this feature, please use the following link to the user's manual.
(Page 8 for Water levels)
https://files.bbystatic.com/CPyEVasqZ%2BZzAzKphDnN5g%3D%3D/F286593F-2DB5-4DBA-A0F1-4D5BFEFA5780.pdf
We enjoyed helping you today! If you should have any more questions or concerns, please reach out to us. Thank you for your time, and have a great day!
-Sylvia@GEA