“When I add the fabric softener in dispenser drawer it automatically pours into the tub and is washed away when water is dispensed, is this normal ? My clothes do not have that fabric softener smell , thought the softener was dispensed later in cycle”
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Hello Wendy - this is Nancy at GE Appliances and we are happy to help you. Liquid fabric softener/conditioner should be added to the small drawer in the rear of the washer opening. Follow the liquid fabric softener/conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on the load size. Do not overfill or dilute softener/conditioner as this can result in the additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle. We hope this helps! Thanks for checking with us!
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