“Why isn’t my washer allowing me to switch the load modes? It’s just stuck on one?”
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Hello, thank you for your question. We are sincerely sorry your washer is not switching load settings properly and understand your frustration. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
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