“When the washer has finished the cycle, I find the clothes have too much water in them which means it would take forever to dry. I have been using the drain and spin option to get rid of some of the water, but I don't think I should have to do this.”
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Seems like it went out of balance and spin cycle does down.
Sorry, there was a problem. Please try again later.No you change the spin to the longest one you can find. They spin almost dry.
Sorry, there was a problem. Please try again later.Hello there, we're so sorry to hear your clothes have been more wet then they should be after a cycle completes. We can certainly imagine just how aggravating this and we're happy to help. We first suggest checking out the following tips: 1) A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin. 2) Cold water can make clothes feel more wet. If this is not the case, service may be required. 3) Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We're confident our technician would be able to get you taken care of. We're wishing you the best and want you to know you can reach out to us at any time if you need anything else. - Guy@GEA
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