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Hello, Thanks for asking! We appreciate you choosing GE Appliances and we'd be happy to help. Washer odors (like mildew) are usually caused by leaving the washer lid closed when not in use. This does not allow air to circulate and dry out the moisture remaining in the tub area. The air and moisture mixture becomes stagnant and creates an odor. When the washer is not in use, leaving the lid up/open for air circulation will help prevent odor. To clean the wash basket use the following steps. First, fill the washer with hot water; set at regular speed and the longest wash cycle. Add 3/4 cup of a water softening additive which can be found in the laundry detergent aisle (baking soda or vinegar can be substituted). Allow the washer to complete an entire wash and rinse cycle. If an odor lingers, repeat the entire process. Hope this helps! -Sylvia@GEA
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Sorry, there was a problem. Please try again later.Add 1/4 cup baking soda and 2 cups white vinegar. run a normal load (without clothes) with hot water, and go through a complete wash cycle.
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