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Hi there - To set the surface burners, push the knob in and turn in either direction to the setting you want (in this case, "Hi" for a high setting). We recommend only using a flat-bottomed wok that has the same diameter as the surface element to ensure proper contact. It's also important to note that woks with support rings should not be used because they will not heat on the cooktop. We hope this is helpful. Please reach out to us directly if you have additional questions - we're always happy to help. Be well, Kelsey@GEA
Sorry, there was a problem. Please try again later.I need coils to stay on HIGH...they cool down and then go high again.
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