Questions & Answers

Q: QuestionDoes this GE range have a self-cleaning feature for the oven?

• A:Answer Yes, this GE electric range has a self-cleaning oven that uses high heat.

Q: QuestionCan I store cookware in the drawer of this GE range?

• A:Answer Yes, this GE electric range has a removable full-width storage drawer for convenient storage of large trays and other cookware.

Q: QuestionWhat is the oven capacity of this GE electric range?

• A:Answer This GE electric range has an oven capacity of 5 cubic feet.

Q: QuestionHow many oven racks come with this GE electric range?

• A:Answer This GE electric range comes with two oven racks.

Q: QuestionDoes this GE electric range have a timer?

• A:Answer Yes, this GE electric range is equipped with an electronic clock and timer.

Q: QuestionIts not even boiling water. What should I do with this crap?

Asked 3 years ago by Jigna.

• A:Answer Hi - We hate to hear you're having difficulty with your range. Starting in 2018, electric ranges and cooktops that feature plug-in coil surface elements use Sensi-Temp Technology to help reduce the risk of oil and grease fires. Each plug-in coil surface element (burner) has a medallion with a button (sensor) in the center of the coil. This button must contact the bottom of the cookware for the Sensi-Temp Technology to sense the temperature properly. When the sensor detects a pan temperature near the limit (450 degree Fahrenheit), the burner will shut off automatically until a lower, safe pan temperature is reached. At that point, heat will resume to the burner. This should not affect everyday cooking as the automatic shut-off is temporary and only happens at very high temperatures. If you continue to have difficulty, we recommend calling GE Appliances service at 1-800-432-2737 to have your range checked by a technician. We apologize for your frustration and inconvenience. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat’s the length for the electric plug in cord?

Asked 5 years ago by Garbage.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer Hi Francesco - Power cords are not furnished for electric free- standing ranges. Electric ranges are "hard wired" and will need a 3-prong or 4-prong 240v range cord (purchased separately). Per the Installation Guide, use a 4’ power cord to prevent interference with the storage drawer. Power cords 4 1/2' to 6' long may have to be dressed to allow for proper drawer closing. We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10892-3.PDF - The following link provides a video that addresses how to install a 4-wire range power cord: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38729 - Thanks for choosing GE Model JBS360RMSS. We’re glad to have you in the family. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAre most electric stoves 220v or 110 v??..is this model a 110v?

Asked 6 years ago by Rene.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Electric stoves are always 220v and typically/always on their own circuit breaker.

  Answered 6 years ago by DocJoe

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Q: QuestionCan you tell me the dimensions of this unit in the box? Trying to make sure I can fit it into my vehicle. thanks.

Asked 6 years ago by Jahi23.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer Hi Jahi23- Carton Dimensions: 32.5"Width x 49.9"Height x 31.1"Depth. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes it have a timer and oven lights?

Asked 2 years ago by Marie.

• A:Answer It has a timer, but the alarm is close to a whisper. There is one light sufficient to satisfy the need to look without opening the door. You didn't ask, but insulation is poor and it gets quite warm on the outside. If you are looking at a self cleaning version, it is probably better insulated. I would say it is worth the money, and the overheating protection built into the coils is a great idea. Wally

  Answered 2 years ago by ChiefVerified Purchase

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Q: QuestionWhy does it say that this oven is induction? It is not.!

Asked 2 years ago by bby700.

• A:Answer I think you are confusing words here. Induction is not Convection and vice versa. It is Induction ! Perhaps click onto the lil icon next to word that's the definition. Always a good ideal to read Specifications and check the definition of a item such as this. Induction YES Convection NO

  Answered 2 years ago by BB6657

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Q: QuestionHello I was wondering what the size of the stovetop burners? thanks

Asked 5 months ago by Becca.

• A:Answer This range has two 6” burners (left front and right rear) and two 8” burners (left rear and right front). Lauren@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionI would like to see the part of the owner's manual on how to work the oven I don't know how to turn the temp up and down

Asked 10 months ago by Anonymous.

• A:Answer The information can be found in the "Adjust the Oven Temperature" section on pg. 14 of the Owner's Manual. The Owner's Manual is located on the product homepage in the "Features" section.

  Answered 10 months ago by GE Answers

  
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Q: QuestionIs it Self-Cleaning?

Asked 1 year ago by smanc0.

• A:Answer This range model does not have the self-clean feature. The oven has to be cleaned manually, however, the smooth surface and rounded corners make clean-up quick and easy.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan this stove be used for canning? The heat sensors on each burner is concerning. So the sensors keep the burner at desired temp? Or when they get to desired temp, they turn off or cool off?

Asked 1 year ago by CanningQueen.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer I wish I could replace the sensor burners. when you are trying to boil a large pot of water with pasta, etc. the sensors turn down and the water stops boiling. Therefore I keep switching from burner to burner to keep the water boiling. Can I replace sensor burners with regular one?

  Answered 4 months ago by Anonymous

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Q: QuestionWhere to install a power receptical in the wall? Is there a void where the receptical goes?

Asked 1 year ago by Cheryke.

• A:Answer The recommend acceptable outlet area is in the shaded boxes in the illustration of the Prepare the Opening section on page 1 of the Installation Instructions. The Installation Instructions can be viewed at the bottom of the Features tab on the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWHAT IS THE LIFE EXPECTANCY OF THIS RANGE?

Asked 1 year ago by 5555.

• A:Answer It is not possible to determine the life expectancy of an appliance, even an approximate age. There are many variables involved that include frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), as well as the way you care for or maintain the appliance.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes the coils automatically cut off

Asked 1 year ago by Anonymous.

• A:Answer No, The little button in the center of the coils is a temperature sensor. If the pan gets to hot the coils will cool down untill the stove thinks it safe to heat up again (about 30 seconds to a minute ) Its a safety feature to prevent a fire. If there is no pan on the burner it will stay hot untill you turn it off at switch.

  Answered 1 year ago by DavidAVerified Purchase

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Q: QuestionDoes this range come with the electric power cord to connect to AC outlet or do we have to puchase as a separate item?

Asked 1 year ago by Anonymous.

• A:Answer No its separate

  Answered 1 year ago by Doodlemom

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