A:AnswerI can't seem to turn it on with the app, i wish i could, and i wish it would just start automatically right after a cycle ends so to keep laundry fresh. My LG washer and dryer both had extended tumble type settings and these unfortunately do not, a glaring huge error and step backwords in my book.
A:AnswerHi ChitChat - Thanks for choosing GE and welcome to the family! This model is compatible with UNIVERSAL WASHING MACHINE FLOOR TRAY - WHITE, LOW PROFILE # PM7X2 (Dimensions: 29" x 33" interior (31" x 35" exterior) 1.64" deep). You can view and purchase at this link: https://www.geapplianceparts.com/store/parts/spec/PM7X2?SpecType=SpecType - Keep in touch at GEAppliances.com! Sue
A:AnswerI think Cher is asking if and how it can be shut off AFTER initial setup.
Cher you can presumably use/download your internet provider's app e.g. Xfinity that allows you to see all devices in the house that use wifi and then you can pick and choose which device to turn off from there, including the laundry machines.
A:AnswerIn response to the official response to this question...I am staring at my dryer manual right now and the "My Settings" section is missing the "(on some models)" text. Therefore, it seems completely logical that we all would expect it to be available. And, what a completely lame thing to leave off a "smart" dryer. The inability to customize it is not very smart at all.
A:AnswerThere are 3 settings for the chime volume and a no chime option as well. I don't think the chime is loud enough but I wonder if you accidently turned it off.
A:AnswerI have limited depth from the wall as well. If you don't use the hose hanger you can squeeze it, front to back, into 37 inches including the curved front door.
A:AnswerHi Mikey - Thanks for considering GE Model # GFW850SPNRS! The basket alternates spin direction between counter-clockwise and clockwise during ‘wash phase’. The basket always spins counter-clockwise during ‘spin phase’. The basket does not do an ‘untangling routine’ during/after a redistribution, however it does do a ‘prep step’ that spins clockwise to determine characteristic about the unique load in the basket before starting the dBT (Dynamic Balancing Technology) activity. This patented, time saving technology senses and rebalances uneven loads during the spin cycle, providing a quiet wash. Check out the following link - TIPS CLOTHES WRINKLING IN THE WASHER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17345 - Keep in touch at GEAppliances.com. Sue
A:AnswerHave you downloaded the app? There is an app that needs to be downloaded to register your unit and install the update that will make your smart dispense work.
A:AnswerHi there, and thanks for this great question! We designed this model with WiFi connectivity to optimize your laundry experience, and we’re glad you want to take advantage of the specialty cycles. If you have already downloaded the cycles through the SmartHQ app, they should be available to select; if you have any trouble with that process, you may want to reach out to our Connected Home Support Line at 1-800-220-6899, or email them at [email protected]. That team would be able to help with questions related to the app. If you haven’t yet connected to the app and downloaded the cycles, we have a section on connecting on page 14 of the manual (which can be viewed online on our GE Appliances website when you look up the model number and go to the product page). We hope this is helpful, and you’re able to use those specialty cycles soon. If you have any other questions or concerns, we’re glad to assist any time. All the best! -Sarah@GEA
