Questions & Answers

Q: QuestionWhat is the total height of washer AND pedestal?

Asked 5 years ago by JJ.

• A:Answer Hi JJ, Great question! We have found that the total height of the washer and pedestal is approximately 55.75". The washer is 39.75" and the pedestal is 16". I hope this helps. Best wishes -Mike

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the white color the same texture as the Sapphire Blue? I'm wanting the matte finish.

Asked 5 years ago by Megg.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - White

• A:Answer The white looks like a semi gloss finish to me

  Answered 5 years ago by ScottyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the washer have to sit on a pedestal to work?

Asked 5 years ago by JM.

• A:Answer Hi JM - Thanks for considering GE Model GFW850SPNRS! The pedestal is an optional accessory and not required for the washer to work. Optional Pedestal Accessory GFP1528PNRS (Sold Separately) simply raises the washer 16" and provides flexible multi-use storage. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThis machine can wash planked or big loads

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - White

• A:Answer I don't know what a "planked" load is, but it can wash blankets and big loads. The instructions break it down into what you can put in the tub. I've washed a Queen size blanket with no problem.

  Answered 5 years ago by Debb

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwasher makes a loud nose while filling with water. can you tell me what that is?

Asked 3 weeks ago by Cricut.

Q: QuestionWater is leaking from pump filter where you would drain excess water and debris. Looks as though the gasket (seal) has gone bad. Is there a replacement for this gasket? And if yes, what is the part # so I can purchase 1?

Asked 2 months ago by Gasket.

Q: QuestionHow do you turn off the control lock?

Asked 1 year ago by Lyn.

Q: QuestionWhen washing the water does not fill washer and we see not water coming out.

Asked 1 year ago by TerrenceF.

Q: QuestionIs this both a washer & a dryer in one? If it says it's open box but not near my location, how can I see the merchandise before I purchase it? interested in buying if its a washer and dryer in one, and product works correctly, not too damaged physically

Asked 1 year ago by Jules.

Q: QuestionI need to move my machines, is there anything special I need to do to ensure safe move without damage. I'm taking them about 1:45 mins via moving van.

Asked 1 year ago by Moving.

Q: QuestionI have a counter over my w&d that is 39 1/8” high. Are the legs adjustable enough to get this washer to fit under my countertop? Thanks for the help!

Asked 1 year ago by Mike.

Q: QuestionWhich dryer goes with this?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - White

Q: QuestionI have a king size bed and 3 dogs with four dog beds. can this machine handle washing a king size blanket and four dogs bed ( 2 separate loads)

Asked 1 year ago by petmom.

• A:Answer It will hold a regular size laundry load. I don’t think two laundry loads will be enough to wash a king blanket and four dog beds.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this machine be ran without the wifi

Asked 1 year ago by Johnluc.

• A:Answer Yes

  Answered 1 year ago by GREATVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen using the ultra fresh vent system, can you leave the dispenser door open a little or does it need to be closed? Will the ultra fresh vent system dry the dispenser area?

Asked 1 year ago by JTee.

• A:Answer We leave it open now, as we are having a horrible problem with smell. Venting gimmick does not seem to work at all.

  Answered 1 year ago by FranciscoC

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Question“Hi!Where the washing machine will be placed I only have cold water,can i use the features with hot water?”

Asked 1 year ago by Vesko.

Q: QuestionHi.This machine is stainless steel?

Asked 1 year ago by Didi.

• A:Answer The drum is stainless steel.

  Answered 1 year ago by TanyaSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi! I wanted to confirm the length of the power cord. I've been seeing 5', is that about right?

Asked 1 year ago by outoftime.

Q: QuestionAside from color and look, will pedestal model SBSC137H fit on this model? I have another GE washer that is 5 years old, and unfortunately the whole unit needs to be replaced. I do not want to have to buy a new pedestal.

Asked 1 year ago by Newwasher1971.