Questions & Answers

Q: QuestionDoes this range have a storage drawer?

• A:Answer Yes, this range has a storage drawer for storing bakeware.

Q: QuestionCan this range maintain a temperature for an extended period?

• A:Answer Yes, this range can safely maintain a temperature for an extended period of time using Sabbath mode.

Q: QuestionDoes the oven have a light?

• A:Answer Yes, the oven has a light.

Q: QuestionAre there multiple elements on the cooktop of this range?

• A:Answer Yes, this range has four cooktop elements.

Q: QuestionAre there any safety features included with this range?

• A:Answer Yes, this range includes control lock and auto shutoff for safety.

Q: QuestionDoes this electric range have a self-cleaning function?

• A:Answer Yes, this electric range has a self-cleaning oven.

Q: QuestionDoes this come with the electric plug already attached

Asked 6 years ago by Jerry.

• A:Answer Hi Jerry- Power cords for electric free-standing ranges are sold separately. GE Appliances does not package the power cord with electric free-standing ranges since it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require (ex. 3-wire vs 4-wire). We suggest to view the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10892-3.PDF - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questiondoes this oven have shabbat mode?

Asked 4 years ago by Judi.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black

• A:Answer Hi there - Great question! Yes, this range has Sabbath Mode. Thanks so much for checking! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWHY DOES MY BURNER ON LOWER SETTING GET SO HOT AND ON A HIGH SETTING COOL DOWN BY IT SELF

Asked 1 year ago by MIKE.

• A:Answer I don’t know ; best to read the manual . Maybe it’s a safety issue . The electric burners are different than gas for sure . Maybe you can call customer service as well . Hope it’s not a lemon! The burners can get quite hot and I am not sure if your question is one that I have experienced .

  Answered 1 year ago by RosieVerified Purchase

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Q: QuestionDoes this come with a double oven? Need coil top in white.

Asked 3 years ago by Lily.

• A:Answer Hello - we're glad to assist with this question about the range! After checking the features for this unit, we can confirm that this range only offers a one-oven design. Please know that we offer other electric, double-oven options in different finishes, but without the white top and coils as heating elements. -- We appreciate you asking this question and apologize for the inconvenience this might cause. Have a great day. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this coil element have semi-temperature button in the center?

Asked 3 years ago by Alice.

• A:Answer Hey there, Thanks so much for asking about this marvelous range! This model does come with our Sensi-tep coil burners. Your support means a lot to us. Keep in touch! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIf I have this range delivered, can you haul off the old one??

Asked 4 years ago by Allie.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - White

• A:Answer Yes for a fee.

  Answered 3 years ago by Mrandmrsp

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Q: QuestionDoes it have a storage drawer

Asked 5 years ago by Quincy.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black

• A:Answer Hello Quincy- We appreciate your interest in the range JB256DMBB and we are happy to help! Yes, this model has a storage drawer. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionI want to know why when I am using the oven it is constantly making a clicking sound ... We moved into a house that had this oven already and want to know If that is normal ...

Asked 7 months ago by House.

• A:Answer This is normal. Your range cycles the heating elements by turning relays on and off to maintain the oven temperature. This and more information on the sounds you may hear from your unit can be found on the website in your use and care guide (page 27). Dianna@GE Appliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionHow can I but a new lock for my self cleaning oven

Asked 9 months ago by Dianna.

• A:Answer We don't offer any locks for the oven. The JB256DMWW does offer a Lock Controls feature that locks out the control so that pressing the pads does not activate the controls. For more details, please review the "Lock Controls" section on pg. 12 of the Owner's Manual. -Don@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionHow does the self cleaning work

Asked 1 year ago by Anonymous.

• A:Answer The self-clean oven cycle uses high temperatures to burn food residue, grease, and spills into ash that can be wiped away. To learn more, see page 21 of the Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes it have a light on the inside?

Asked 1 year ago by Steve.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black

• A:Answer Yes, the oven light is operated using a switch on the control panel.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan you use either a 3 prong or 4 prong cord for Jb256dmbb

Asked 2 years ago by Kathie.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black

• A:Answer Yes

  Answered 1 year ago by NorwoodG

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Q: QuestionHow do I get the burner to start working again? I’m putting my pan in the middle of the burner, starting from low temperature to higher and it’s not turning on.

Asked 2 years ago by Cebaza.

This question was asked about the related product: GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black

• A:Answer These new stoves seem to have a temperature sensor in the center of the burner. If that goes bad then the burner may not work. My suggestion would be to replace the burner with the older style without the sensor if you can find them. If not then replace the burner with the sensor and see if that works.

  Answered 1 year ago by EddieB

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