Questions & Answers

Q: QuestionWhat year was this range released?

Asked 2 years ago by Stef.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Range with Manual Cleaning - Black

Q: QuestionWhat is the measurement with the oven door open? I have a galley kitchen and my present Whirlpool 30" if open, I have to work from the side of the oven to put in and remove things.

Asked 3 years ago by Nukes.

• A:Answer Door when opened is 23.5 inches from the frame. You may still have to work from the side.

  Answered 3 years ago by TobyVerified Purchase

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Q: QuestionWhen I turn on the oven and set it on 350 when the bell goes off the oven is at 250 degrees and it takes another 10 min.to go to 350 degrees. Is that normal?

Asked 3 years ago by cikivler2.

Q: QuestionCan I hardwire this range?

Asked 3 years ago by Tom.

• A:Answer Hi there – thank you for inquiring about this GEA electric range. We checked the installation instructions, and we can confirm that you are able to hard wire this range. You can learn more about it here on page 3 of the installation instructions: https://files.bbystatic.com/gGMNV49R0LeMfa1ipXdyXQ%3D%3D/77e765ad-f041-44d1-89cc-b725853457c7.pdf -- We hope this answer was helpful and please let us know if we can assist you further. Have a great day! Lauren@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan the volume of the timer be raised?

Asked 3 years ago by Joeseph.

• A:Answer Hi - Thank you for reaching out to us. The volume of the Timer can not be increased. We apologize if this creates an inconvenience for you. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat temperature do you set for warm in the oven? M old range had warm on the dial.

Asked 3 years ago by Pumpkin10.

• A:Answer Hello- Thanks so much for reaching out. We are happy to help! Your range has temperatures starting at 170 to 550 degrees F. The warming setting is from 170-200 degrees. This is meant to keep food at a level, warm temperature. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the height from the floor to the burner-level, ie. from floor to level of cooking rings? It needs to be level, more or less, with my counter top, which is 35 inches hight. Thanks, Andrew

Asked 3 years ago by Andrew.

• A:Answer Hello- Thanks so much for your interest. We are happy to help! This model at the lowest point will be 35 3/4". Please review the specifications in the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS60DK_c2.pdf&_ga=2.34396897.1738487097.1651512251-286710438.1648489339&_gac=1.212143648.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you need anything else in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionRe: "GE Answers": could the poster make sites referred to actual, "live" links?

Asked 3 years ago by Anonymous.

Q: Questionhow do i set cooking instructions for oven

Asked 3 years ago by butch.

• A:Answer Press bake and a number will come up. Hit the plus or minus until you get the desired temperature. Hit timer. Set time. Hit start.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this unit have a bottom drawer?

Asked 3 years ago by Icymist.

• A:Answer Hello - Great question! This model range has a storage drawer. Let us know if any other questions come up. Thanks so much for considering GE Appliances! -Mikayla@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhen broiling, is the oven door closed, or does it have to be partly opened?

Asked 4 years ago by Tater.

Q: QuestionDoes Best Biy do military discounts?

Asked 4 years ago by trimmer19684.

• A:Answer Best Buy doesn't give military discount.

  Answered 3 years ago by Anonymous

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Q: QuestionCan I get a new glass top for my GE range?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, we appreciate you reaching out to us. The glass cooktop by itself is available as a part under WB62X25975, but it would not be cost effective to purchase this part over a new range. You can find this in our parts store by searching your model number to see for yourself as well. We hope everything is okay! If you need any further assistance with anything, please contact us through our social media channels. All the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questiondoes that stove have the fifth burner to keep food warm.

Asked 4 years ago by Anonymous.

• A:Answer Hi - Thank you for your interest in this lovely GE range. Any of the burners can be used to keep foods cooked on the top surface burners warm by turning the burner control down to a lower setting. There is not a particular burner designed specifically for this purpose. We do hope this helps. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI bought this last week, it’s being delivered this Thursday, I just realized that my old controls are on front, the new stove has an up right in back, where clock is, am i over thinking it? Will it fit okay?

Asked 4 years ago by Anonymous.

• A:Answer Hi - Thank you for having purchased this lovely GE range. Your only concern might be the overall height of the new range. This model measures 47" and is designed to be pushed all the way to the wall. There shouldn't be any portion of your countertop behind the range. We wish you all the best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow do you clean between oven glasses?

Asked 4 years ago by Kathy.

• A:Answer Hello, thank you for your question. We recommend you check out page 23 of the owner's manual for instructions on how to remove the range's oven door to clean between the oven door glass, linked here: https://files.bbystatic.com/aaXCtpmZlkrx1SnDPKpXRQ%3D%3D/d0b39e46-5a22-4b16-a6e9-56ff0457dd5d.pdf If you have any further questions or concerns, please don't hesitate to reach out as we are always here to help! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf I'm cooking something in the oven and the power goes does the oven automatically shut off

Asked 4 years ago by Curious.

• A:Answer Hi there - Great question! Yes, the oven will shut off during a power outage. If power is lost while a surface element is on, the surface element will turn back on as soon as power is restored. Make sure all of the surface elements' knobs are turned off. We hope this helps. Thanks for asking! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI want a self leaning oven. Whit preferably

Asked 4 years ago by Edna.

• A:Answer Hello, Thanks for reaching out to us! We appreciate your consideration of GE Appliances and we'd be happy to help you. We found that model JB625DKWW is the most similar to the range you're viewing and it is self-cleaning. You can find more information on this model using the link below: https://www.bestbuy.com/site/ge-5-3-cu-ft-self-cleaning-freestanding-electric-range-white/4943609.p?skuId=4943609 We hope this helps! Let us know if you have any further questions. Have a wonderful day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you have a 28 inch wide range? Oven/Stove? That drops in between cabinets?

Asked 4 years ago by Laurie.

• A:Answer Yes.

  Answered 4 years ago by SLeeVerified Purchase

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