Questions & Answers
- Model:
- JS760DPWW
- |
- SKU:
- 6436832
Q: QuestionMy counter top is 36 3/8 inches high. Is there any way that the height of this range can be adjusted to fit in this space? Thank you!
Asked by Jolene.
- A:Answer Hi there, and thank you for reaching out to us about this slide-in range. We certainly understand how important fitting the range into your space is, and are glad to advise. The range is 37 1/4" in height overall, and 36" at the cooktop surface. The leveling legs of the unit can be adjusted up to approximately 1 inch; this should allow the difference between the cooktop and your countertop to be made up. With the cooktop at a height of 36 inches from the floor, the gap between the floor and drawer bottom should be less than 1.160 inches, though this can change depending on the leveling legs placement. Further information about installing this unit into the correct space, and the leveling legs, is available in the installation instructions. You may want to check those to ensure this will work for your space - if you wish to, the document can be viewed on our GE website by looking up the model number and clicking the 'Owner Support' option on the product page. We hope this information is helpful, and are happy to assist if you have any other concerns or questions. Wishing you all the best! -Sarah@GEA
Answered by GE Answers

Q: QuestionDoes this range come with the air fryer pan?
Asked by WhoElse.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Is it supposed to? Mine did not. THS
Answered by thirosh
Q: QuestionI have 3 questions: 1. Does the oven temp indicator show graduations as the oven is heating up? 2. Is there a surface indicator light by each burner showing that it is a hot surface? 3. Is the cooktop surface speckled black w/white, not stark black?
Asked by Lynn.
- A:Answer Hi - Thank you for your interest in our beautiful slide-in range. As the oven temperature rises, you will see the temperature change until it reaches your "set" temperature. The display will then continue to show the "set" temperature until the oven is turned off. This unit offers a single "hot surface" indicator on the cooktop surface. The glass top is black with a light white, textured pattern. We do hope this helps and that you choose this great range for your home. Kind regards - Vikki@GEA
Answered by GE Answers

Q: QuestionWhat is the built in wifi for in this model?
Asked by Ann.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer You can operate the range via mobile app. It’s helpful for things like preheating the oven or turning it off if you accidentally leave it on.
Answered by CDJay
Q: QuestionI current GE got marks on the ceramic/glass after the first use. Has this improved so the black stays looking new after cleaning?
Asked by DrMom.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Yes, I noticed the same problem after the first use. The top looked horrible as if it was permanently damaged. I couldn’t get it cleaned back to normal even after scrubbing which seemed to make it look even worse. I put a cover over it and considered it ruined, however, the next time I went to use it I left some soapy water soak on the cooktop for awhile before wiping it clean and many of the marks from the first use came off. There’s still some blemishes left behind but it’s looking a lot better. I’ve been careful to clean the bottom of the cookware before using. It seems to be a common issue with these types of cooktops from what I can tell. They seem to cling to dirt more than my previous glass cooktop. Seems like the top can be cleaned but I don’t think it will ever look good as new because in some areas, the black around the heating elements has turned white. As if some of the black color has worn off already.
Answered by TeknoExpert
Q: QuestionWhat trim kit will fit? The gap between my countertops is 30 1/4 inches. Is this too wide?
Asked by Bella.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Hi there - thanks for asking! We're happy to help. The compatible trim kit for this slide-in range is JXFILLR1BB. It should fit just fine with the measurements you mentioned. If you have any further questions moving forward, please connect with us again and we'll be glad to assist. Best, Kelsey@GEA
Answered by GE Answers

Q: QuestionIs an oven probe included to use with the convection roasting feature? Also, it is stated that a printed manual is included. Then why do people's comments state that the manual is only available on-line? I am hoping this is not the case.
Asked by Fred.
- A:Answer Hi - Thank you for your interest in a new GE Appliances slide-in range. This model does not offer an oven probe. Many GE Appliances products include a Quick Start Guide only and not a complete Owner's Manual. As you have mentioned we do offer the Owner's Manuals as well as Installation Instructions online to be viewed, downloaded or printed from our website if needed. We hope you choose this beautiful range for your home. Kind regards - Vikki@GEA
Answered by GE Answers

Q: QuestionIs there a way to LOCK the control panel and knobs? I see comments about sensitive controls here, and want to avoid the dangerous accidental "turn on" issue that occurred with our last electronic-touch stove.
Asked by MickeyD.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer You can lock the buttons/control panel by holding the "cook time" button for 3 seconds. The burner knobs don't turn until pressed down and turned, they have a pretty strong detent to get by before they'll turn.
Answered by Ljpflu
Q: QuestionDoes this model have two cleaning options, self clean by high heat or a steam clean only? Is the bottom drawer on rollers?
Asked by Anonymous.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Yes it has either the quick steam option or the regular cleaning mode. I haven’t used either yet since my oven was delivered end of September. The bottom drawer is is easy to open and close and I believe it is on rollers
Answered by PatriciaJ
Q: QuestionHi the last range i bought i returned because the knobs were so sensitive and would turn by brushing up against them. It was a fire hazard with 2 young kids in the house. Are these knobs sensitive like that?
Asked by CherylC.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer These knobs need to be slightly pushed in when turning the burner on. I haven't accidently turned it on.
Answered by CyndyC
Q: QuestionWhat is the control panel made of, glass, plastic or what. And are the knobs stainless steel
Asked by Timber.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Hello, thank you for asking these great questions! The control panel is made of a plastic membrane. The knobs on this range are temperature-resistant electroplated plastic, but they are weighted so they have the feel of metal knobs without the heat issues. We hope this helps! Take care, Kelsey@GEA
Answered by GE Answers

Q: Questiondoes this range offer non-convection or is it always convection?
Asked by CL.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer It does both
Answered by Chico
Q: QuestionIs 28 1/4 depth includes the handle? I just want to now how much the stove extend out after the countertop.
Asked by Anoop.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Yes this includes the handles
Answered by Anonymous
Q: QuestionWhy is the SLATE version of this stove so much more expensive than the STAINLESS STEEL?
Asked by trinivargas731.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Slate
- A:Answer NO "husband" finger prints!!!
Answered by Loveit
Q: Questionis this range in SS fingerprint resistant
Asked by Nana.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Hi Nana, thanks so much for your question! This model is not Fingerprint Resistant. However, we did find two similar models that we think you'll like! These two are Fingerprint Resistant Stainless Steel: PSS93YPFS and PGS930YPFS. We hope that this helps! Stay safe. -Michael
Answered by GE Answers

Q: QuestionMy range is one year old. There is a buzzing noice that comes on when I turn the cook top on. What is causing this. It just started
Asked by CGMc.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Slate
Q: QuestionHow do I obtain a copy of the user's manual? One did not come`with the range and there are some features that I have not used. I would like to become more familiar with them.
Asked by AnnV.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Black Slate
- A:Answer You can find your Use and Care manual on the product page of the Best Buy website. You can also find the most up to date copy by inputting the model number into our GE Appliances website. As we're always trying to be better ambassadors of the environment, we no longer send printed copies of our manuals. We appreciate your understanding in this matter. -Kacie@GEAppliances
Answered by GE Answers

Q: Questiondoes the oven have a slide-out rack?
Asked by ldld.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer This range has our traditional oven racks. It does not have slide-out racks.
Answered by GE Answers

Q: Questionhad a power outage, how do I reset the clock?
Asked by Al.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer Thank you for reaching out to us with your question. If the oven was in use, you must reset the clock by pressing the Cancel/Off pad, setting the clock and resetting any cooking function. This information can be found on the website in your use and care guide troubleshooting section on (page 28).
Answered by GE Answers

Q: QuestionDoes the heat in the oven come from the bottom and top or just the top ?
Asked by Pahdoo.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Self-Steam Cleaning, Built-In Wi-Fi, and No-Preheat Air Fry - Stainless Steel
- A:Answer bottom and top
Answered by Anonymous
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