“Received two of these ovens 6 days ago. The Convection Oven feature is not working. Taking twice as long to bake anything and center of breakfast cassarole still raw after 2 hrs at 350 degrees. Is there a person to talk to on how to correct this issue”
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We hope this has since been resolved. If you are still experiencing problems with your unit, we would suggest taking advantage of your warranty and reaching out to our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to properly diagnose the issue with your unit.
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