“I want to buy this range, but the review about the screen scratching easily is worrying me. Can you tell me if this issue has been addressed? What is the part number for the replacement if needed and how much is it? Is it covered by warranty?”
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Hello, thank you for connecting with us. At GEA, we strive to provide the highest quality products and services that meet every need of our consumers. We recommend reviewing the warranty information found on page 26 of the unit’s “Use and Care Manual” which you can access here: https://content.syndigo.com/asset/e219fae5-e116-452f-9f77-bd4a579cf5ed/original.pdf Should something occur outside of the warranty, we are always here to discuss each situation on a case by case basis. We hope this helps, and if you have any additional questions, please reach out to us! All the best – Matthew@GEA
Sorry, there was a problem. Please try again later.I haven't had any issues with the screen! My big issue is the center griddle. There doesn't seem to be a grate that you can put there instead! The cooking and cleaning is pretty good!
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