A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. The lint trap on this dryer is at the lower part of the door opening in the front. It is very easily accessible and easy to clean. I hope this helps! Thanks for checking with us!
A:AnswerI have one it is energy certified (had a huge yellow tag with the designation) has an energy saving feature to boot as well, works beautifully my energy bill has been reduced.
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. This is a very nice 7.4 cubic foot electric dryer with sensor dry. The approximate dimensions are 46" H x 27" W x 30-1/2" D. It is Energy Star Qualified, offers 12 cycles, and has a Long Vent Capability of up to 120 feet. We recommend checking with your dealer for additional information. I hope this helps! Thanks for checking with us!
A:AnswerHi JBG- Thanks for choosing GE! The door is reversible to open from right to left. The instructions are provided in the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-3.pdf - Keep in touch! Sue
A:AnswerWhen they installed mine I was told to let run w/o clothes for 30 minutes. It did smell but went away after the 30 minute break in. I take it the installer never mentioned this.
A:AnswerHi - Yes, the GE dryer comes with a Limited 1-Year Manufacturers Warranty. See written warranty in the Owner's Manual at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90536-3.pdf - Expert GE Appliances repair service is only one step away from your door. You can contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com/service - Keep in touch. We are always eager to help! Sue
A:AnswerHi Kiera- Thanks for reaching out to us regarding your dryer. We are sorry to hear it is not operating properly after a power failure. If it does not reset after turning off power at the circuit breaker (or unplugging) for a minute or so, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! Sue
A:AnswerHi Chris- Proper airflow is very important to the operation of the dryer. It the dryer is too hot, we suggest to inspect the vent for restrictions. The vent should be rigid metal or flexible metal only. DO NOT use plastic flexible ducting. Check the outside wall cap for any obstructions. Check the installation instructions to be sure that the proper number of elbows are used relative to the correct length of venting. Test the dryer's performance (Electric models only): Disconnect the vent from the back of the dryer and run a load or two. If the symptoms continue there may be a service issue with the dryer. If the symptoms go away, it is likely there is a venting problem. See the following links for details- DRYER HOT TO THE TOUCH OR SWEATS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18709 - THINGS TO CHECK FOR A DRYER VENTING ISSUE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21557 - We hope these tips are helpful. For further assistance, please schedule a service appointment with GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! SUE@GEA
A:AnswerWe had to purchase the cord separately, I was told they do not come with a cord because some outlets are three prong and some are four prong so they must be installed after delivery.
A:AnswerHi Jb- This is Sue at GE Appliances. Thanks for your interest! GTD65EBSJWS is ENERGY STAR® qualified- Meets or exceeds federal guidelines for energy efficiency for year-round energy and money savings. A website correction request will be sent to BestBuy. Thanks for bringing this to our attention. Keep in touch!
A:AnswerHi there, Eric - We're sorry to hear that your dryer isn't heating properly. If the dryer runs but will not heat make sure that the unit has 208/240V, 30 amps. The circuit breaker could have partially tripped. Turn off the breaker to the dryer and turn it back on to restore full power. Here is an article that provides additional troubleshooting to check: https://bit.ly/3nJb8AI. If the above troubleshooting doesn't resolve the issue, we recommend scheduling a service appointment. We hope that this helps! -Mikayla
A:AnswerHi - Thanks for reaching out to us and for choosing GE! We are happy to help. The gas model is GTD65GBSJWS. It sounds as though the dryer is in "Pause" mode. Press Start to begin the cycle. NOTE: The door must be closed for the dryer to start the cycle. Pressing Start again will pause the cycle, the Start light will blink and “Pause” will display. To continue the cycle, press Start again. See page 5 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90536-3.pdf - If you need further assistance, please reach out to us at GEAppliances.com - Sue
