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Hello - Thank you for this great question! For more information on the products that Best Buy installs please call Best Buy Customer Service at 1-888-237-8289. If you have any questions about the product, or need assistance setting up our Cync Dynamic Effects Outdoor Light Strip - 16 FT in the Cync app, please contact us directly at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support
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