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Hello Domingo, thank you for reaching out to us with this great question! Cync products require a home SSID Wi-Fi network with a 2.4 GHz network band (802.11 B/G/N) that support WPA or WPA2 with AES encryption. The majority of publicly available routers have two network bands, 2.4 GHz and 5 GHz. They are commonly referred to as "mesh" networks. To learn more, please visit our FAQ page here: cyncsupport.gelighting.com/s/article/wi-fi-and-network-compatibility. Alternatively, you can contact our Support Team Monday-Friday 10:00AM-7:00PM EST by calling 1-844-302-2943. -Cync Support
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