Questions & Answers
- Model:
- 93128975
- |
- SKU:
- 6425912
Highly rated by customers for: Brightness, Ease of use, Alexa Compatibility
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Page Showing 1-9 of 9 questions
Q: QuestionDoes this require special electrical or switches to be adjustable, or can simply replace any existing bulbs? We have a dimmable bulb in place currently.
Asked by Jay.
- A:Answer Great question Jay! These lights do not require special switches and are adjustable through the Cync app that these lights pair with. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
Answered by Cync Support
Q: QuestionWhat is the difference between these and the Full Color version of the Direct Connect? I purchased both because i thought these were only white but I was able to set color as well. So what's the purpose of having a separate color version?
Asked by Cassaundra.
- A:Answer Hi Cassaundra, the tunable whites only display different variants of white color temperatures such as warm white to cool white, daylight white etc. The full color does the same but has more color options such as red, green, blue, etc. Feel free to contact us at 1-844-302-2943 if you have any further questions. -Cync Support Team
Answered by Cync Support
Q: QuestionI'm assuming they do but didn't see it mentioned any where. Are these lights dimmable?
Asked by Framk.
- A:Answer Hello and thank you for this great question! Yes, the Cync Direct Connect Smart Bulbs are dimmable wen using the Cync Application or a Cync Dimmer Switch. Please feel free to reach out to us by calling 1-844-302-2943 to learn more! -Cync Support
Answered by Cync Support
Q: QuestionDo these work like a regular light bulbs, or do I need to purchase something else for them to work.
Asked by Sandra25.
- A:Answer This is a great question! You can certainly use Cync Direct Connect Light Bulbs in the same manner as traditional bulbs. We recommend using the Cync app to take advantage of smart home lighting features such as Out-of-Home Control. The Cync app is available for free on iPhone and Android. Please reach out to us at 1-844-302-2943 if you have any other questions. -Cync Support
Answered by Cync Support
Q: Questionwill they link with wi fi 6
Asked by domingo.
- A:Answer Hello Domingo, thank you for reaching out to us with this great question! Cync products require a home SSID Wi-Fi network with a 2.4 GHz network band (802.11 B/G/N) that support WPA or WPA2 with AES encryption. The majority of publicly available routers have two network bands, 2.4 GHz and 5 GHz. They are commonly referred to as "mesh" networks. To learn more, please visit our FAQ page here: cyncsupport.gelighting.com/s/article/wi-fi-and-network-compatibility. Alternatively, you can contact our Support Team Monday-Friday 10:00AM-7:00PM EST by calling 1-844-302-2943. -Cync Support
Answered by Cync Support
Q: QuestionDo these work with Lutron?
Asked by RickyG.
This question was asked about the related product: GE - Cync Smart Tunable White Direct Connect Light Bulb (1 A19 Smart LED Light Bulb), 60W Replacement - Adjustable White
- A:Answer Hi RickyG, yes these bulbs will work with Lutron switches but are only able to pair with the Cync, Alexa, or Google Home apps for remote control. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
Answered by Cync Support
Q: QuestionWhat's the color temperature range on these bulbs? Are they similar to the "Sleep" bulbs?
Asked by Bruce.
- A:Answer Hey Bruce thanks for reaching out to us with your question. The tunable white bulbs go from a warm amber type of tone (2000k) to a cool bluish tone (7000k). The tones that are in our C-Sleep bulbs are included in the range of these Tunable white bulbs. If you need more info we can also be reached at 1-844-302-2943. - C by GE support
Answered by Cync Support
Page 1, Showing 1-9 of 9 questions
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