A:AnswerHi - The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. Approximate Product Dimensions (WxHxD) (in.)
24 in x 12 1/8 in x 12 7/8 in. Check out the Quick Specs for trim kit and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch! SUE@GEA
A:AnswerHi IDENT7436- The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and GE® Optional 30" Built-In Trim Kit
JX830SFSS. We suggest to view the Quick Specs document at the following link for more details including cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch! SUE@GEA
A:AnswerHi Skye- All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter). When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Also, the microwave ovens are designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS with sensor cooking controls and our new dark gray, easy -clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Keep in touch! SUE@GEA
A:AnswerHi TM- We are sorry to hear of the difficulty with installation of your new microwave and apologize for any inconvenience this has caused. Due to manufacturing changes over time, the dimensions of appliances can change. We certainly appreciate your loyalty. Keep in touch! SUE@GEA
A:AnswerHi mh- We are sorry to hear the spray did not help. A qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Also, we suggest to view the Quick Specs at the following link for cabinet cutout dimensions for comparable model PEM31SFSS: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf -
Keep in touch! SUE@GEA
A:AnswerHi JPmom- The microwave has a right-angle "flat" plug. The cord comes out of the microwave at the top right corner in the rear. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit
JX830SFSS. We suggest to view the Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch! SUE@GEA
A:AnswerHi James- When replacing old model with a new model, a new kit (JXA019K)will be needed. Updated kits have the proper templates and brackets for the new model; the installation instructions stay the same. PEM31SFSS is the current model (Approx. Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in). JEM31SF: Approx. Product Dimensions (WxHxD) (in.) 23 7/8 in x 11 3/16 in x 12 9/32 in. JEM31SF has a Chicken/Fish sensor cooking option not offered on PEM31SFSS. Keep in touch! SUE@GEA
A:AnswerHi - We certainly appreciate your loyalty! The current model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS (sold separately) and GE® Optional 30" Built-In Trim Kit JX830SFSS (sold separately). Trim kits are not interchangeable. We encourage you to view the Quick Specs at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch! SUE@GEA
A:AnswerHi Paul- The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. The dimensions have changed slightly: Approximate Product Dimensions (WxHxD) 24" x 12 1/8" x 12 7/8" (PEM31SMSS: 23 25/32"W x 11 3/16"H x 12 9/32"D). Keep in touch! SUE@GEA
A:AnswerI would like to find another company in myself because the GE profile microwave don’t last and the company is terrible when it comes to service
A:AnswerHi JoeR- The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFBB (Black). Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. We suggest to view the Quick Specs for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Keep in touch! SUE@GEA
A:AnswerHi Btek- Yes, control lockout helps prevent accidental activation. To lock or unlock the controls, press and hold Cancel/ Off for about three seconds. When the control panel is locked, LOCKED will appear in the display. Thanks for choosing GE! SUE@GEA
A:AnswerHi ihuntheads- We certainly appreciate your loyalty! The current model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and GE® Optional 30" Built-In Trim Kit JX830SFSS. See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Microwave Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as ducts that encase and attach to the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Keep in touch! SUE@GEA
A:AnswerHi - microwaveman2018- Thanks for choosing GE! GE Profile™ Series PEM31DFWW is compatible with GE® Optional 27" Built-In Trim Kit JX827DFWW and GE® Optional 30" Built-In Trim Kit JX830DFWW. We encourage you to view the "Quick Specs" for dimensions and cabinet cutout requirements: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Keep in touch! SUE@GEA
A:AnswerHi Theresa- GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS is a comparable model. Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. We certainly appreciate your loyalty! SUE@GEA
A:AnswerHi smallspace - We certainly appreciate your loyalty! The comparable model PEM31SFSS is 12 1/8" high (24"W x 12 1/8"H x 12 7/8"D). While we do not offer a model with exact dimensions, model JEM3072SHSS is 17 1/4"W x 10 1/8"H x 13"D and GE® JES1072SHSS is 17 5/16"W x 10 3/16"H x 12 3/4"D. We also suggest to view MICROWAVE AIR CLEARANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! SUE@GEA
A:AnswerHi Deb- We certainly appreciate your loyalty! The current model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with Optional Undercabinet Hanging Kit JXA019 (sold separately). Enjoy! SUE@GEA