“My microwave fan won't shut off and the interior is getting hot. what can be wrong?”
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Hey there, We can definitely understand your concern about the microwave vent fan. All over-the-range microwaves have an automatic fan feature to help protect the electronic components as well as help the cooking area get rid of excess heat. The built-in thermostat automatically turns the vent fan on if the unit is too hot and will not turn off until the microwave is cool again. You will not be able to turn the vent fan off manually during this time. "Too hot" means the temperature around the control panel is above 150 degrees Fahrenheit. The fan will shut off when the control surface is less than 150 degrees Fahrenheit. If this is not the case and your vent is not shutting off at all, we recommend calling for service. You can schedule an appointment by calling 1-800-432-2737. Let us know if you need assistance. Mike@GEA
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