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Hello Clare, We are sorry to hear that the grill cover fell off of your over the range microwave model and know this must be frustrating. Thank you for reaching out about replacing your existing microwave. We are happy to help! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Model # PNM1871SMSS dimensions are: 16 13/32 H x 29 7/8 W x 15 1/4D, While the dimensions for model # PVM9215SKSS (the replacement model) are: 16 5/16 H x 29 7/8 W x 15 9/16 D. The quick specs for the new model can be found in the following link: https://products.geappliances.com/MarketingObjectRetrieval/DispatcherRequestType=PDF&Name=PVM9215SK_C3.pdf. We hope this is helpful. Please feel free to reach out if you have any further questions at GEAppliances.com. Thank you- Avery
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