Questions & Answers

Q: QuestionIs there a way to remove odors from the air while cooking with this microwave?

• A:Answer Yes, this microwave has an upfront charcoal filter to remove odors.

Q: QuestionWhat is the maximum airflow capacity of the venting fan?

• A:Answer The maximum airflow capacity of the venting fan is 400 cubic feet per minute.

Q: QuestionDoes this microwave have a light for the cooktop?

• A:Answer Yes, this microwave features LED cooktop lighting.

Q: QuestionDoes this microwave have a turntable that can be turned off?

• A:Answer Yes, this microwave has a recessed turntable with an on/off control.

Q: QuestionCan I defrost food using weight or time on this microwave?

• A:Answer Yes, you can defrost food by entering the weight or setting a desired time.

Q: QuestionDoes this microwave have a sensor cooking option?

• A:Answer Yes, this microwave has sensor cooking controls.

Q: QuestionCan this microwave be vented internally, or must it be externally vented?

Asked 8 years ago by Jackson.

• A:Answer Hi Jackson- We have great news! The microwave can be vented internally (recirculating). The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal). *Outside exhaust (vertical). *Recirculating (non-vented). If the model is converted to recirculating and not vented to the outside, the air will be recirculated through a disposable charcoal filter (included) that helps remove smoke and odors. Upfront charcoal filter with indicator light indicates when the odor-removing charcoal filter needs to be replaced. Thanks for choosing our GE Profile™ Series. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes this model go with our model? What is the steam cleaning and how does that work? Currently, own a GE profile model JVM1870SF001. We had it over 20 years with no problems. However itis starting to show rust issues around the door and inside. Thanks

Asked 5 months ago by Sand.

• A:Answer Yes, all 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range Microwave models will work as a replacement for an existing 30" Over-the-Range Microwave model. Each Microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process. When replacing an Over-the-Range Microwave, the mounting bracket included with the new Microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. The Steam Clean feature generates steam to re-hydrate dried spills and splatters, making it easier to clean the Microwave interior. To use this feature: 1. Press the Steam Clean button. 2. Put in the steam bowl (if one was included with your model) or a microwave safe bowl filled with 1/4 cup of water. 3. Press the dial or Start/Pause button to start. 4. After Steam Clean is done, remove the turntable and turntable support, then wipe out the inside of the oven cavity with a paper towel or soft cloth.

  Answered 5 months ago by GE Answers

  
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Q: QuestionI currently have (or had) a GE PVM9215SFSS. It died a sudden and quiet death. It no longer gets power at all (outlet and fuses are fine). Can I replace it with this Unit? I see the measurements match, just want to see if the mounting plate is same.

Asked 5 years ago by ChristineNYC.

• A:Answer Hi ChristineNYC, thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. The model that you've provided here as a replacement will work wonderfully in place of your old unit. We hope that this helps! Happy shopping! -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a GE Advantium oven over the range that has gone out. Will this microwave fit the same space?

Asked 8 years ago by Dazee.

• A:Answer Hi Dazee- Yes, all 30" over-the-range microwaves (Advantium ovens) are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We encourage you to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9215SK_C3.pdf - We certainly appreciate your loyalty. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI need a replacement over the range microwave JVM3670SF02? The opening is 36 in so I will also need a filler kit, please provide my options in the stainless steal finish

Asked 3 years ago by Fred.

• A:Answer Hello there, We appreciate you reaching out for help in a new GE microwave! Take a look at these marvelous models:JNM7196SKSS, PSA9120SPSS, and PVM9179SRSS. The filler kit that goes with the stainless steel model is JX36DSS. Let us know if you have any additional questions. Stay well. Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhat is best replacement for JVM3660SF001?

Asked 5 years ago by Ken.

• A:Answer Hi Ken! Wonderful question. We're finding that the following models would make for nice replacements. Though, since your old unit is a 36" model, you will need a filler kit with these new models to allow them to fit into that space. Models JNM3184RPSS, PVM9179SKSS, JVM6172SKSS, and JVM6175SKSS all use the filler kit: JX36BSS. We hope this helps and that you're staying safe. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is sensor cooking vs. convection cooking?

Asked 5 years ago by Sid.

• A:Answer Hi Sid, thanks for reaching out! The sensor cooking pads make cooking easy. The sensor cooking pads generally consist some or all the below: CANNED VEGETABLES, FROZEN VEGETABLES, FRESH VEGETABLES, POTATOES, FISH, CHICKEN PIECES, MEAT. - When one of these pads is selected, the oven will automatically cook the specific food at a pre-programmed power level that determines the proper amount of cooking time by sensing the steam that escapes as the food cooks. This feature automatically adjusts the cooking time to various types and amounts of food. - As for convection cooking: In a convection microwave oven, a fan in the rear of the microwave blows air across a heater and directs it into the oven. The turntable will turn when convection cooking with turntable models, including with convection roast. Since this heated air is constantly in motion, it creates even more browning and a higher temperature than a regular thermal oven. - More information about this can be found on the article titled "MICROWAVES WITH CONVECTION CAPABILITY." We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the replacement model for a GE Profile Model JVM3670SF02 ?

Asked 5 years ago by Phil.

• A:Answer Hello Phil - Thank you for reaching out about this wonderful microwave. This unit would be an excellent replacement for your model. With the filler kit JX36BSS it would fit nicely into the same area. Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionI now have a ge profile microwave-model JVM1660BH01. Would this microwave fit into that space.

Asked 6 years ago by Tom.

• A:Answer Hello Tom. Yes, this new model will work in your current space. All of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: Questionhow long is the power cord ?

Asked 6 years ago by arkie.

• A:Answer Hi Arkie, this unit's powercord is 40"in. -MARIA@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace my old GE Profile Spacemaker XL1800 over the range microwave, Model # JVM187SK03. Does the GE Profile, Model # PVM9215SKSS have the same mounting hole placement as my old microwave? Also, will the old mounting bracket work? Thanks.

Asked 1 month ago by Chris.

• A:Answer Model PVM9215SKSS will have different mounting hardware and placements, due to the new design of the model. It will also include a new mounting bracket to match with the installation hardware.

  Answered 1 month ago by GE Answers

  
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Q: QuestionHi I initially asked this question but never got a response. Can this model replace model JVM1870SF001? Thanks in advance

Asked 5 months ago by Sand.

• A:Answer All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range Microwave models will work as a replacement for an existing 30" Over-the-Range Microwave model.

  Answered 5 months ago by GE Answers

  
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Q: QuestionDoes this model go with our model JVM1870SF001? Thanks

Asked 5 months ago by Sand.

• A:Answer Yes, all 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range Microwave models will work as a replacement for an existing 30" Over-the-Range Microwave model. Each Microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process. When replacing an Over-the-Range Microwave, the mounting bracket included with the new Microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.

  Answered 5 months ago by GE Answers

  
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