Questions & Answers

Q: QuestionI have a microwave GE model # JVM795SF1SS what microwave do you have that is like this one?

Asked 1 year ago by jen.

• A:Answer All of our 30" over the range microwaves do replace each other! We have models JVM7195RWSS and JNM7196SKSS that would be great replacements for your current unit. Please know that you will need to use the hardware and brackets that come with your new microwave, as they are model specific. Thank you for choosing GE Appliances for your home once again! -Kacie@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the Best replacement for. GE profile XL1800

Asked 1 year ago by Ali.

• A:Answer This model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this microwave have a clock display and if so, how do I set it?

Asked 3 years ago by Joanne.

• A:Answer Hello- Thank you for taking the time to send us your question. Yes this microwave unit does have a clock display. In the use and care manual starting on page 20 it has how to change it on the unit. We will list that below for you. 1.Press the Settings button and turn the dial to select Clock Set. Press the dial to enter.. 2 Turn the dial to set hours. Press the dial to enter. 3 Turn the dial to set minutes. Press the dial to enter. We hope this helps! If you have any other questions or need anything else, please let us know. Sincerely- Dianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow does the internal venting work for microwave model PVM92155k55 SKU 5439301. Is it factory preset for internal ventilation?

Asked 3 years ago by Dick.

• A:Answer It’s versatile to both recirculating or vented to the outside, depending on how you want to set it up. Not sure what you mean by internal ventilation. It pulls the air up from underneath and recirculates it out the top front. There’s nothing extra you need to do with installation if you want it recirculating. That how I use it but I think you can vent it to the outside also, it gives you that option. You’d need extra parts and extra steps to install.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondoes this model come with venting kit?

Asked 3 years ago by shesh.

• A:Answer Hi - we're happy to assist with this question about the microwave! This unit is designed to allow for the following 3 different types of ventilation: *Recirculating (Non-Vented Ductless) *Outside Top Exhaust (Vertical Duct) *Outside Back Exhaust (Horizontal Duct). You don't need any extra pieces/kits outside of what's included with the microwave to adjust to any of these ventilation requirements. -- Please keep in mind that the microwave will not include any parts/pieces for the ductwork itself. If you want to learn more about this, you can refer to the installation instructions here: https://content.syndigo.com/asset/c43cb73d-23b7-43da-9410-ddeac2376788/original.pdf -- We hope you found this helpful. Have a great week. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a GE over the range, model PVM9005SJSS. Will this one PVM9215SKSS fit in the space? especially the HEIGHT? we have glass tile right now on the wall up to the current microwave. Also, is the mounting configuration the same as the one I have.......

Asked 3 years ago by Andy.

• A:Answer Hello. Thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, the model you are looking at will work as a replacement for an existing 30" over-the-range model. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhat is the best replacement for a GE over the range microwave oven Model #JVM1870SK03

Asked 3 years ago by Jimbo.

• A:Answer Hi! Thanks for asking. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. - When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. With that said, we think you'll really like models PVM9179SKSS, PSA9120SPSS, PSA9240SPSS, PVM9179SRSS, JVM6175SKSS, JVM6175YKFS, and JNM3184RPSS. Hope this helps! All the best. -Michael@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the CFM of the exhaust fan on model # PVM9215SKSS? Thanks!

Asked 3 years ago by Dennis.

• A:Answer Hello. Thanks for reaching out! The CFM is 400. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a GE profile microwave PVM1870sm3ss - need to replace , will this unit fit or what others choices do I have. Need to match w existing profile appliances in use.

Asked 4 years ago by marc.

• A:Answer You can use any make and model try to match with your existing dimensions of your current unit. Then if you have a backsplash or painted wall it will cover the same when installed.

  Answered 4 years ago by Anonymous

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Q: QuestionHi, do you have a over the counter model with stainless steel interior or white and stainless steel exterior 30” wide

Asked 4 years ago by Mike.

Q: QuestionI need to replace my old white microwave ge model no JEM25WV Serial no MM962387S, with silver microwave.the old one fit the cabinet perfect. Please send me the correct model no and info I need. Thank you

Asked 4 years ago by GIrma.

Q: QuestionI need to replace my old ge microwave model no JEM25mv , serial no MM962387S with-the same size ge silver microwave. Please tell me the correct model no and information. The old one fit my cabinet perfect, I need the same size. Thank you

Asked 4 years ago by GW.

Q: QuestionPlease provide the part number for the grease filters for this model over the range microwave. ABT didn’t install them and won’t send anyone out for 2 weeks. I can get them overnight from Amazon if you provide the part number for them. Thanks in advance!

Asked 4 years ago by Bo.

Q: QuestionDo you provide instalation

Asked 4 years ago by Ray.

Q: QuestionI currently have a PVM9195SF3SS, installed 11/15. I believe it is 1.9 CF. Is this model a direct replacement for my current model?

Asked 4 years ago by HDDrvr.

• A:Answer Hey there, We appreciate you reaching out. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. This means that any over-the-range model can be a suitable replacement. Take care! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWHAT IS THE BEST REPLACEMENT FOR GE PROFILE MICROWAVE MODEL PVM9215SK3SS? I AM THINKING OF REPLACING IT WITH MODEL PVM9215SKSS. DOES THESE MODELS HAVE THE SAME MEASUREMENTS [ HEIGHT, WIDTH, ECT,,,] THANKS

Asked 4 years ago by OZZY5150.

• A:Answer Hello, Thank you so much for reaching out and for your interest in a new GE microwave. The two models you listed are actually the exact same model. The only difference is the extra number in the model number. When the model is manufactured, these extra letters/numbers are placed on the appliance rating plate and product registration card. These letters/numbers are used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Hope this helps! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?

Asked 4 years ago by SueB.

• A:Answer Hello, Great question! We thank you for your interest and we'd be happy to help. We found that the surface light cannot be programmed to turn on by itself. You can turn the dial to select the period of time the light / fan will remain on until the microwave automatically turns it off. For more information on this feature use the link below: https://files.bbystatic.com/ROJFzCv%2BLAB3k75erwmhfQ%3D%3D/ae5c82ca-692c-4172-8c1f-2e39d9ac712b.pdf Hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWould this model replace my PNM1871SM3SS. It was installed in 2010 and the grill cover just fell off. Broken Black plastic Pieces.

Asked 5 years ago by Clare.

• A:Answer Hello Clare, We are sorry to hear that the grill cover fell off of your over the range microwave model and know this must be frustrating. Thank you for reaching out about replacing your existing microwave. We are happy to help! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Model # PNM1871SMSS dimensions are: 16 13/32 H x 29 7/8 W x 15 1/4D, While the dimensions for model # PVM9215SKSS (the replacement model) are: 16 5/16 H x 29 7/8 W x 15 9/16 D. The quick specs for the new model can be found in the following link: https://products.geappliances.com/MarketingObjectRetrieval/DispatcherRequestType=PDF&Name=PVM9215SK_C3.pdf. We hope this is helpful. Please feel free to reach out if you have any further questions at GEAppliances.com. Thank you- Avery

  Answered 5 years ago by GE Answers

  
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Q: QuestionI'm replacing GE Profile Spacemaker XL1800 Model# JVM1879SK03. I don't know if it is vented to rear or top. This new GE Profile PVM9215SKSS says it vents to the rear. Is there any modification needed to install it? Will a standard installation work?

Asked 5 years ago by Frustrated.

• A:Answer We had an existing top vented microwave (KitchenAid). The installer used the same venting to hook this microwave into and it works fine. Don't know if it required additional hardware but whatever it needed was in the packaging so far as I know.

  Answered 5 years ago by MMJDVerified Purchase

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