Questions & Answers

Q: Questiondoes this still come in stainless steel? When will they be available again....been out of stock forever

Asked 5 years ago by Anonymous.

• A:Answer Hi there, Thanks so much for reaching out. We're happy to help. This model does come in stainless steel. We cannot answer product availability questions. We recommend you continue to check your local Best Buy stores for product availability information. We hope this helps. Best wishes -Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI understand that the PYE22KSKSS is no longer available. What is the replacement model?

Asked 5 years ago by Lightning.

Q: QuestionIs there a way to control the temperature of the water that is dispensed?

Asked 5 years ago by CMS.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi there, CMS - Great question! No there isn't a way to control the water temperature. French door refrigerators have a water reservoir coil in the fresh food section that holds 12-24 oz. of water. The water us chilled and stored until it's needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Thanks so much for checking! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionOur new refrigerator seem to be running all the time, I've checked the interior temp and it is 37 degrees yet it still runs. Is this normal. Worried about energy use.

Asked 5 years ago by john.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi there, John - Great question! For refrigerators to maintain proper temperature, the compressor will run much of the time. Newer refrigerators have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. Thanks so much for checking! -MikaylaGEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhen will this model be available? We shop at Best Buy. We need to replace our current GE refrigerator! Thank you

Asked 5 years ago by Anonymous.

Q: QuestionOne of the side lights on top part of frig is out and the rest are on but very dim. How do you fix burned out light and where do you get the part

Asked 5 years ago by Turkey.

• A:Answer Hi - Thanks for reaching out to us and for choosing GE Model PYE22KYNFS! We are sorry to hear one light is out and the others are dim and apologize for any inconvenience this has caused. An authorized technician will need to replace the LED light. For reference, see page 25 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf - To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this counter-depth fridge really29+ inches deep? I thought counter-depth was 24”

Asked 5 years ago by Cheerio544.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi Cheerio544 - Thanks for considering GE Model PYE22KMKES! The case on counter-depth models fits nearly flush with surrounding cabinetry. Case Depth without door is 24.375 in. Play Video: https://youtu.be/lygOKK0_Cfg - We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PYE22KMK_KSK_C2.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes this refrigerator have a feature to let you know the door is open

Asked 5 years ago by joanie.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi Joanie - Thanks for viewing GE! Yes, Model PYE22KMKES is equipped with a door alarm. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionJust got a new GE - Profile Series 22.2 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel and both upper doors need to be pushed closed. We have the same model at our other house w/o this problem. PYE22KYNBFS

Asked 5 years ago by RayK.

Q: QuestionWhat is the cost - out the door with second icemaker option added. Please include delivery and installation charges as well.

Asked 5 years ago by Dan.

Q: QuestionWhat size is the water connection for the ice maker and water dispensor

Asked 5 years ago by Stoney.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi Stoney - Thanks for choosing GE Profile Model # PYE22KMKES! We are happy to provide assistance. The size is 1/4" O.D. (outside dimension). We suggest viewing the following link- ICEMAKER INSTALLATION TUBING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19600 - We’re glad to have you in the family. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere does the electrical outlet need to be located so the plug doesn't prevent the refrigerator from sitting flush?

Asked 5 years ago by Wheresthepluggo.

• A:Answer Hi - Thanks for choosing GE Profile Model PYE22KSKSS! The power cord on the French Door Bottom Mount refrigerators is 61". Facing the front of the unit, the cord is on right 8" up and 2" over to left. When possible, recess both copper/pex water line and electrical outlet. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDOES THIS REFRIGERATOR HAVE A WATER FILTER

Asked 5 years ago by CARL.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Yes, and it's easy to replace.

  Answered 5 years ago by TennisBabe

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Q: QuestionAre the inside shelves tempered glass? Can you place hot pots onto the shelves?

Asked 6 years ago by LMT123.

• A:Answer Hi LMT123- The glass shelves are made of tempered glass. You do not want to place hot pots on the shelves. Also, do not clean glass shelves with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Thanks for your interest! Keep in touch -Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator dispense crushed ice?

Asked 6 years ago by Sue.

• A:Answer Hi - Yes, the dispenser provides Cubes, Crushed Ice and Water. Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow much Ice does this make in 24 hours? How much does it hold (have on hand if allowed to fill up the bin)? thanks

Asked 6 years ago by patricia.

• A:Answer Hi patricia422 - The icemaker produces approximately 3.9 lbs. per day. This is also the amount of ice the bin holds. The ice can be dispensed through dispenser on the door or by removing the ice bucket from the door. View REFRIGERATOR – REMOVING SPACE SAVING ICE BUCKET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23906 - Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). IM5D produces approximately 2.6 lbs. per day in the Freezer. Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan the full length drawer have different settings on each side of the partition? The video shows fruit and vegs on one side of the partition and meat on the other.

Asked 6 years ago by mary.

• A:Answer Hi Mary - The Temperature Controlled Drawer is a full-width drawer with an adjustable temperature control. You can select Meat (32), Beverage (34) or Deli (38). The temperature selected is for the entire drawer. Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhy is Best Buy (and all other big stores) still advertising with an image where the display shows ounces of water dispensed when this NO longer a feature? Seems like false advertising..

Asked 6 years ago by Anonymous.

• A:Answer I bought my fridge less than 6 months ago and it does display the number of ounces dispensed.

  Answered 6 years ago by GeeeVerified Purchase

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Q: QuestionDoes this display ounces dispensed with both autofill and normal water dispensing?

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for your interest! The AutoFill and water dispenser features do not display the amount of water going into the container (Older models did show the ounces). View REFRIGERATOR HANDS-FREE AUTOFILL FEATURE & OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145 - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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