Questions & Answers
- Model:
- PWE23KMKES
- |
- SKU:
- 5009841
Q: QuestionIs installation free?
Asked by Luke.
- A:Answer I was not charged for installation of GE Profile 23.1 CF French door refrigerator; but I need to qualify my response as I did not elect to hook up the icemaker nor the water filtration system. I've just seen too many times where people eventually have problems with the unit - it stops working or they start leaking. I'll just continue to use ice cube trays or just buy bagged ice if needed for a party. Not sure if they will charge it you elect them to install icemaker/water filtration system. If you're a DWP customer, you may be eligible for their rebate if you call them to recycle the old refrig. My only fee for the installers was to haul away the old refrigerator (my area is not serviced by DWP).
Answered by PandaBear
Q: QuestionSo say I buy this fridge from Best Buy on-line, how do I get the $1225 rebate?
Asked by Jimmy.
Q: QuestionDoes this refrigerator come in white? Also, does the freezer have a light in it?
Asked by Kate.
- A:Answer Hello Kate, I am happy to help. This particular style of refrigerator does not come in white. The freezer does offer lighting. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.
Answered by GE Answers

Q: QuestionWhat is the slate color like? is it stainless
Asked by Michep.
- A:Answer Hi Michep- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate finish! Slate is a highly engineered, low-gloss matte metallic paint finish (not stainless steel). Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain and holds magnets. Slate was specifically created with today's open floor plans in mind. It goes with every texture and color, never clashing with the rest of your decor. A warm, matte texture matches every style. Stainless accents complement any hardware. On the sides, a specially created shade of gray goes with every color for easy coordination. Check out our Slate Collection: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. We are always eager to help make your buying decisions easier!
Answered by GE Answers

Q: QuestionWhat are the measurements for the pwe23kmkes refrigerator?
Asked by Paddler.
- A:Answer Here are the dimensions for this item: 69.9"H x 35.75"W x 31.25"D.
Answered by CommunityAnswer
Q: QuestionDoes this have a water dispenser and an ice maker?
Asked by kit1.
- A:Answer Water dispenser inside the fridge. Saves you from constantly wiping up drip marks from the exterior of your fridge door. Has an ice maker in the freezer compartment.
Answered by Chris
Q: Questionwhat is the depth of this refrigerator with and without the handle included
Asked by bev.
- A:Answer Hi Bev- This is Sue at GE Appliances. Thanks for viewing our GE Profile Series! The Overall Depth with handle is 31 1/4 in. The Depth without handle is 28 3/4 in. We suggest to view the Quick Specs at the following link for all dimensions and clearance requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. View more Slate appliances: http://www.geappliances.com/ge/slate-appliances.htm - We hope this helps. Keep in touch!
Answered by GE Answers

Q: QuestionWhat is the Width at 90 degrees open? Urgent - need answer by Sunday (preferred) or Monday morning by 9am (Jan 16) Thank you LKWASH123
Asked by LKWASH123.
- A:Answer Hello LKWASH123 - this is Nancy at GE Appliances and we are happy to help you. The width with the door open 90 degrees including the handle is 44-5/8". We hope this helps! Thanks for checking with us!
Answered by GE Answers

Q: QuestionDoes this refrigerator come in black
Asked by Gary.
- A:Answer Hi Gary- This is Sue at GE Appliances. Thanks for viewing our GE Profile Series! This model is available in Stainless Steel (PWE23KSKSS) and Slate (PWE23KMKES). We currently do not offer a counter-depth style in black. Check out the following models in Black: GNE29GGKBB, GFE28GGKBB,GFE26GGKBB, GNE25JGKBB and GFE24JGKBB. Thanks for checking with us!
Answered by GE Answers

Q: QuestionThis model notes its manual defrost. Is that possibly an error?
Asked by Kalamazookate.
- A:Answer Hi Kalamazookate- This is Sue at GE Appliances. We are excited to hear of your interest! PWE23KSKSS is Frost- Free (Automatic Defrost). A website correction request will be sent to Best Buy. We apologize for any confusion. Thanks for reaching out to us!
Answered by GE Answers

Q: QuestionOut of stock everywhere. When will it be back in stock?
Asked by Frankca.
This question was asked about the related product: GE Profile - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
- A:Answer Hi - We appreciate your interest in this beautiful Profile refrigerator. Please contact customer service by calling 1-888-237-8289 or your local store for additional assistance. Wishing you the best! Vikki@GEAppliances
Answered by GE Answers

Q: QuestionI have this refrigerator and cannot get it to show me the actual fridge and freezer temps, only the set temps. I see that “Actual” is right next to “Set”, but nothing i do on the control panel shows me the true, current temp. What am I doing wrong?
Asked by AleB.
This question was asked about the related product: GE Profile - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Black Slate
- A:Answer I just purchased this fridge, and I can't understand why the Actual never lights up. Only the Set is lit up. I have tried pressing both Refrigerator and Freezer buttons to shut off the unit and then turned it back on, and it did not help. Upon a search of numerous reviews, it seems this is a common issue, and even the GE representatives answering this question have conflicting answers. Some say you can unplug the fridge and it Actual should appear, and others say Actual is not a working function. The incompetence is amazing.
Answered by Anonymous
Q: QuestionThe water dispenser is in the interior. Where is the water filter?
Asked by DoeJake.
This question was asked about the related product: GE Profile - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
- A:Answer Hi DoeJake! We appreciate your question. The water filter cartridge is located in the fresh food interior on the left side wall, near the top. We hope this helps. Emily@GEA
Answered by GE Answers

Q: QuestionDoes this have a water dispenser?
Asked by VCarlson.
This question was asked about the related product: GE Profile - 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
- A:Answer Yes, it has a water dispenser.
Answered by CommunityAnswer
Q: QuestionHow much ice does this machine produce in 24 hours? Also, how much ice does the bin in the freezer hold?
Asked by Reid.
- A:Answer Hi Reid- The icemaker will make approximately 4.5 lbs. or 130 cubes per day. This is also the amount of ice the bin holds. Explore more Slate Appliances at https://www.geappliances.com/ge/slate-appliances.htm - Thanks for considering GE! Keep in touch - Sue
Answered by GE Answers

Q: QuestionI do not need an icemaker or water dispenser. Can I remove the icemaker in this model to create more room in the freezer? Can I remove the water dispenser?
Asked by Shopper.
- A:Answer No, the icemaker is not removable in this model.
Answered by CommunityAnswer
Q: Questionmy counters are 24 inches deep. how deep is this refrigerator
Asked by mcr.
- A:Answer Hi mcr- This is Sue at GE Appliances. We're excited to hear of your interest! The counter-depth design offers a built-in look by allowing the case to fit nearly flush with surrounding cabinetry. The case depth (without door) is 24 3/8". We encourage you to view the Quick Specs at the following link for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Keep in touch. We are always eager to provide assistance!
Answered by GE Answers

Q: QuestionThe video references allowing an inch of space between the top of the refrigerator and the top wall as well as two inches from the back of the refrigerator to the back wall. Is that truly required/necessary?
Asked by Eagan.
- A:Answer Yes, the unit needs room to regulate heat.
Answered by CommunityAnswer
Q: QuestionCan the water filter be filled manually . I do not have it plumbed for an ice maker.
Asked by Bernie.
- A:Answer Yes.
Answered by Sue
Top Rated
- $299.00$299.00The price was $349.00
- $249.99$249.99The price was $379.99
- $99.99$99.99The price was $129.99
- $149.99$149.99The price was $199.99
- $1,099.99$1,099.99The price was $1,299.99

































