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Hi there - Thanks for reaching out and for your interest in our lovely GE Profile dishwasher. We're sorry to hear that you did not have the best experience with your first unit. Model PDP755SYRFS does have a plastic control panel. At GE Appliances, we are constantly improving our products and services that we offer by using the valuable feedback provided by our consumers. We appreciate you sharing your insight and we're confident that you will enjoy your new dishwasher for many years if you give us another opportunity. Have a wonderful day! -Don@GEA
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