Questions & Answers

Q: QuestionDoes this GE Profile refrigerator have adjustable shelves?

• A:Answer Yes, it has adjustable slide-out, spill proof glass shelves in the refrigerator compartment.

Q: QuestionHow much ice can the ice maker hold?

• A:Answer The Arctica icemaker can hold up to 10 lbs of ice.

Q: QuestionWhat is the freezer capacity?

• A:Answer The freezer capacity is 9.03 cubic feet.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer The total capacity of this refrigerator is 25.3 cubic feet.

Q: QuestionWhat type of lighting is used in the refrigerator?

• A:Answer This refrigerator uses angled ALL LED lighting in both the fresh food and freezer compartments.

Q: QuestionHow quickly can this refrigerator make ice?

• A:Answer This refrigerator has a Quick Ice setting that creates ice up to 50% faster than normal settings.

Q: QuestionHow to replace water filter.

Asked 2 years ago by Waba.

• A:Answer Hi - Thank you for reaching out to us as we are happy to assist you. For your Profile side-by-side model you will need the XWFE filter. 1) Line up the arrow on the filter cartridge with the arrow on the filter cartridge holder. Gently push the top of the new filter up inside the holder. -- 2) Slowly turn the filter to the right until it stops - do not overtighten. As you turn the filter, it will automatically raise itself into position. The filter will move about a 1/4 of a turn or 90°. -- 3) Run water from the dispenser for approximately 5 minutes or 2 gallons of water. Water may spurt and air bubbles may be visible during this process. -- 4) Press and hold the Water Filter pad on the dispenser for a full 3 seconds to reset the filter indicator. -- We hope this provides the information you need. Please contact us again if you have additional questions or concerns. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat is the correct temperature for the freezer and the refrigerator? Eggs are getting frozen

Asked 3 years ago by Nani.

• A:Answer Freezer zero refrigerator 37

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow much ice does the GE Profile 25 cu side by side make? How many pounds of ice does the container hold. I need lots of ice. Thank you

Asked 3 years ago by Gracie.

• A:Answer It makes a good quantity of ice but by no means would I call it a lot. If you need a lot, I would suggest buying bags of it and storing them in the freezer.

  Answered 3 years ago by GFordVerified Purchase

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Q: QuestionDoes the freezer have a light in it?

Asked 3 years ago by Cindy.

• A:Answer Hi, This is an excellent question to ask! Yes, the freezer does have LED lighting inside. Let us know if you have any other questions about this great model. Best wishes! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the stainless finish magnetic?

Asked 1 day ago by Mommo1234.

Q: QuestionIs this refrigerator available in white?

Asked 4 months ago by Terry.

• A:Answer No, this specific model is only available in stainless steel. For a white model comparable to this, we recommend model GSE25GGPWW.

  Answered 4 months ago by GE Answers

  
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Q: QuestionWhat country is this refrigerator made in?

Asked 7 months ago by Terry.

• A:Answer We are proud to say that our GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. This model is manufactured globally, and your best source for exact manufacturing location is the packaging or product itself. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionHello Do I need to purchase a 5 yr warranty on this product. I have never purchased a warranty on a appliance.

Asked 1 year ago by kb.

• A:Answer To better answer your question, we ask that you reach out the Best Buy customer directly by calling: 1-800-433-5887. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am replacing GE Profile model PSS26NGSCBB - which Profile should I buy now so that it fits correctly into the present opening. Thank you.

Asked 1 year ago by Home.

• A:Answer The PSE25KYHFS is the closest comparable Profile refrigerator we have to your existing model in our lovely fingerprint resistant finish. There are slight fractional differences in the height and depth dimensions. The new model measures 70 1/8"H (to the top of the door) x 35 3/54"W x 34 3/4"D (including handle). -Vikki@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat color are the side panels on this model.. light gray??? we do not want black.

Asked 2 years ago by Anonymous.

• A:Answer The case is a dark gray color, and it will accept magnets if desired.

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs the depth measure from the back to the front of the doors or from the back to the front of the handles?

Asked 2 years ago by Mark.

• A:Answer Hello - The depth is measured from the front to back. Please reach out to us if you have additional questions. Best regards. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: Questionmy freezer has a lot of frost in it. help

Asked 3 years ago by michele.

• A:Answer Hi there - thanks for reaching out about your freezer. We can certainly understand why you’d like some clarification on this issue and we’re happy to help. The two main causes for frost build-up inside the freezer are the door being left open or too frequent/long door openings. Make sure that no packages, food, or shelves are preventing the door from closing properly. Also, search for the article “Refrigerator - Frost or Ice Crystals on Food in Freezer” on the GE Appliances website in the Support section for a thorough guide to troubleshooting this issue. -- If you continue experiencing abnormal levels of frost in your freezer, we recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this information is helpful, and please feel free to reach out anytime if you need further assistance. Take care. Lauren@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionI have a GE profile Antarctic refrigerator and it’s not cooling like it’s suppose to what do I do ti fix this

Asked 4 years ago by Jeannie.