Questions & Answers

Q: QuestionIs a propane conversion kit included with this cooktop?

• A:Answer Yes, a propane conversion kit is included with this cooktop.

Q: QuestionWhat is the total maximum BTU rating for this cooktop?

• A:Answer The total maximum BTU rating for this cooktop is 35200.

Q: QuestionDoes this cooktop use electric ignition?

• A:Answer Yes, this cooktop uses electric ignition.

Q: QuestionDoes this cooktop have a downdraft exhaust system?

• A:Answer Yes, this cooktop features a powerful downdraft exhaust system.

Q: QuestionDoes this cooktop have sealed burners?

• A:Answer Yes, this cooktop has sealed burners.

Q: QuestionAre the grates safe to wash in the dishwasher?

• A:Answer Yes, the grates are safe to clean in the dishwasher.

Q: QuestionDoes this cooktop have electric ignition?

• A:Answer Yes, this cooktop has electric ignition.

Q: QuestionWhat is the highest BTU rating for a burner on this cooktop?

• A:Answer The highest BTU rating for a burner on this cooktop is 11500.

Q: QuestionAre the grates safe to wash in a dishwasher?

• A:Answer Yes, the grates and knobs are safe to clean in the dishwasher.

Q: QuestionCan this cooktop be converted to use propane?

• A:Answer Yes, this cooktop is propane convertible and includes a propane conversion kit.

Q: QuestionIs this cooktop ADA compliant?

• A:Answer Yes, this cooktop is ADA compliant.

Q: QuestionDoes this cooktop have sealed burners?

• A:Answer Yes, this cooktop has sealed burners to contain spills.

Q: QuestionDoes this gas cooktop have downdraft ventilation?

• A:Answer Yes, this gas cooktop has downdraft ventilation.

Q: QuestionI have an electric cooktop with downdraft now. I am wanting to purchase this gas one. I have gas in my home so that shouldn’t be a problem. My question is, can I use the downdraft system that is under the counter or do I have to replace it?

Asked 1 year ago by Mimi.

• A:Answer We don't recommend that you use your current downdraft system. This cooktop comes with a new blower assembly. We recommend that you use the new equipment that comes with the new gas cooktop.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the cutout size ?

Asked 1 month ago by Kelly.

• A:Answer The cutout size required for model PGP9830DRBB is 20-5/8" +/- 1/8" depth by 20-7/8" +/- 1/8" width.

  Answered 1 month ago by GE Answers

  
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Q: QuestionDoes this cooktop require a conversion kit to use in a ventless system or must it be vented to the outside

Asked 8 months ago by Ventless.

• A:Answer This cooktop does not require a conversion kit to be used with a ventless system. Just make sure that the vent filter is in place on the unit as outlined on pg. 30 of the Owner's Manual. -Don@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionI want to replace the stovetop so will you install it

Asked 1 year ago by Connie.

• A:Answer To better answer your question, please contact Best Buy Customer Service or your local retail store.

  Answered 1 year ago by GE Answers

  
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Q: QuestionOnly the knobs look stainless steel??

Asked 2 years ago by St8cks.

• A:Answer Hey there - The knobs and the trim on this cooktop are stainless steel. The cooktop surface below the burner grates is glass which provides a sleek and easy surface to clean. If you have any other questions about this wonderful cooktop, let us know. We're here to help! Julia@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: Questionlooking for a white one

Asked 2 years ago by looking.

• A:Answer Hi - Thank you for reaching out to us and for your interest in a Profile gas downdraft cooktop. We do not offer this cooktop in the white finish. It is available in stainless and black only. We appreciate you checking with us. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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