A:AnswerHello lnr103 - Thank you for reaching out. We know appliance lingo can get confusing so we are happy to help. The upper portion of model PT7800SHSS can serve not only as a traditional microwave but is also capable of convection baking. Please let us know if you have any more questions. - John@GEA
A:AnswerUnfortunately you may not know until you pull the old unit completely out. The new wall unit has amazing capacity for both upper and lower ovens, but it fully utilized the cut out space. The electrical box and cord where the unit connects can be in the way of a clear fit. It wasn’t a big deal, but we had to move ours for the new unit to fit. I think there is a restocking fee, so I would have BB come out and measure for free with a written agreement there is no restocking fee if it actually does not fit. We are still learning to use all the features, but so far we love the PT7800SHSS.
A:AnswerHi - We certainly appreciate your loyalty! GE Profile™ Series PT7800SHSS is designed for installation in the same 30" cabinet. Both require 23-1/2" deep cutout. FIT GUARANTEE- Replacing a similar wall oven from GE or another brand? GE wall ovens are guaranteed for an exact fit to make replacement easy.
See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Keep in touch! SUE@GEA
A:AnswerHi just11wink- Built-in double ovens with microwave are designed as one model so that the oven and microwave are wired together. You cannot replace just the microwave or just the oven. It would require replacing the model. In the event you experience an issue, GE Appliances Repair is well equipped to take full and comprehensive care of your appliances. Get details: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - You can also choose separate units: GE Profile™ Series Built-In Microwave/Convection Oven PWB7030SLSS and GE Profile™ Series 30" Built-In Single Convection Wall Oven
PT9050SFSS or GE Profile™ Series 30" Built-In Single Convection Wall Oven PT7050SFSS. Model PT9050SFSS features *WIFI CONNECT- Wirelessly control oven functions from your smartphone. Play Video: https://www.youtube.com/embed/1XmOWZUjxkU?rel=0 - *NOTIFICATION LIGHTING - Know the status of your oven functions with a quick glance.
Play Video: https://www.youtube.com/embed/soUSIRX99DY?rel=0 - Thanks for considering our GE Profile Series! SUEatGEA
A:AnswerI replaced my existing 30" white GE profile microwave/wall oven combo unit that was put in the wall by the builder when I bought the house new with this new GE profile stainless unit and it fit perfectly without having to cut the cabinetry or make any adjustments. I don't recall the previous unit model number, but the unit was 17 years old, white, and a GE profile combo unit. No issues swapping out the old with the new.
A:AnswerHi Kathy- This is Sue at GE Appliances. Yes, the True European Convection Oven features Auto Recipe Conversion. When on, it will automatically convert the regular baking temperatures entered to convection bake cooking temperature when using Convection Bake. Thanks for checking with us!
A:AnswerIt is hardwired. You will need an electrician to install a 220 line at the top left of your oven cabinet. Best Buy installed my oven for me and they wired the oven directly to the 220 line.
A:AnswerI do not know. I would suggest that you look at the installation guide for the new oven combo. It will tell you the size of the openning required for installaion. You can check those measurements against the measurements of the openning for your current oven. Keep in mind the frame on both ovens will lap over the edge of the openning so the openning is slightly smaller than the outside measurement of your current oven. My oven laps over the edge about 1/2 inch on each side.
Hope that helps.
A:AnswerHi Jeanne - The upper microwave/convection oven has a stainless steel interior. To keep your oven looking like new view- MICROWAVE STAINLESS INTERIOR CLEANING RECOMMENDATIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17378 - We certainly appreciate your loyalty! Enjoy - Sue
A:AnswerYour current microwave, SCB2001KSS, is an Advantium Wall Oven and is separate from the other oven you listed. We recommend looking at other single oven Advantiums for the closest in size and function. However, new Advantium ovens require a different cutout size, so cabinet alterations will be necessary.
A:AnswerWe do advise preheating your oven when convection baking. There is little to no time difference in regard to the preheat times of the upper microwave oven and lower oven.
A:AnswerTo use the Steam Clean feature, you will pour approximately one cup of water onto the oven floor. there's no water connection or self-contained cartridge needed. It does not allow for the steaming of foods and Proof is one of the great features offered in the either the upper or lower oven. -Vikki@GEAppliances
A:AnswerDoor handle protrudes 3" from door face. The distance from top of oven (top of control) to Upper Oven handle: Top of oven to top of upper oven handle: 5.3". Top of oven to centerpoint of upper oven handle: 6". Distance from top of oven (top of overlap) to Lower Oven handle: Top of oven to top of lower oven handle: 21.3". Top of oven to centerpoint of lower oven handle: 22". Joyce@GEAppliances
A:AnswerThe microwave time can only be set in 15 second increments (i.e. 45 seconds or 1 minute). To achieve a cook time of 49 seconds, here are the steps; Press the Microwave pad, Turn the selector dial to Cook By Time and press the selector dial to enter, Turn the selector dial to set the cook time to one minute and press the selector dial to enter, Press the selector dial to start cooking, and Lastly, when the cook time reaches 11 seconds remaining open the door. To learn more, check out the Cook By Time section on page 15 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
