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Any feature with an “*” needs to be pressed for 3 seconds to activate that feature. -- If you’re holding the pad for 3 seconds and these options aren't working, we suggest turning off power for several minutes to reset electronics. If that doesn’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
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