Questions & Answers

Q: QuestionDoes this range come with a warming zone?

• A:Answer Yes, this range includes a warming zone among its special elements.

Q: QuestionCan I control this oven remotely?

• A:Answer Yes, this oven has built-in Wi-Fi and can be controlled using the SmartHQ app on your smartphone or tablet.

Q: QuestionHow many burners does this electric range have?

• A:Answer This electric range has 5 burners.

Q: QuestionWhat type of convection technology does this oven use?

• A:Answer This oven uses True Convection, which utilizes a third heating element and a reversing fan for optimal heat and air circulation.

Q: QuestionDoes this GE Profile range have a self-cleaning feature?

• A:Answer Yes, this range offers a steam cleaning option that cleans the oven cavity in a 30-minute cycle.

Q: QuestionDoes this have a built in Fan for the range..I have no way of putting in a range hood over the unit or microwave..cant suspend anything from ceiling or vent it out. Need help

Asked 5 years ago by roeyoga.

• A:Answer Hi there roeyoga, Thanks so much for reaching out. The only fan this oven has is the convection fan which helps with cooking. Some models may have a cooling fan to help cool the internal parts. This range does not have a built in vent. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs stove top scratch resistant?

Asked 3 months ago by Anonymous.

• A:Answer Yes, this glass ceramic cooktop is scratch resistant, yet not scratch proof. Our cooktops are made of a tough glass ceramic material that is made to withstand scratches with normal use. Sometimes marks may appear on the glass ceramic that seem to be scratches, but are really just marks from a pan and are able to be removed by cleaning. To learn more, see the “Cleaning the Glass Cooktop” section starting on page 23 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 3 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is tallest pan height that can fit in the bottom storage drawer on this oven, that will not interfere with the storage drawer closing properly?

Asked 10 months ago by Anonymous.

• A:Answer The dimensions of the storage drawer are 19.10" D x 23.88" W x 3.9" H. You can use any pan that will fit inside of these dimensions. -Don@GEAppliances

  Answered 10 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondo I have to remove oven racks for steam cleaning

Asked 1 year ago by nita.

• A:Answer You can leave your oven racks in while running the steam clean cycle. Thanks for confirming this with us!

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the black stainless the same as the refrigerator in slate? I don’t see a slate option, as that is the color of our GE refrigerator

Asked 1 year ago by Blondee.

• A:Answer No, the Fingerprint Resistant Black Stainless is not the same as slate. This model does not come in slate.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMine comes with a steam clean option. Do some have both steam and self-cleaning options? Just mildly curious.

Asked 1 year ago by Keki.

• A:Answer Some of our ranges do have steam clean and self-cleaning cycles! We have models JS760FPDS and PB965BPTS that have both. You are able to find all of our models that have both cycles on our GE Appliances website by selecting "Steam and Self-Clean" under the cleaning type option. Thanks for checking with us about this!

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf item is on backorder. Do you charge card at time of purchase or time of shipment?

Asked 2 years ago by Needsnewstove.

• A:Answer Hi - We appreciate your interest in this beautiful Profile range. Please contact Best Buy customer service or your local store for questions regarding store policies including billing and payment questions. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question