“Why can’t I wash a mat in this washer? It just doesn’t spin, it doesn’t complete the cycle.”
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Hello there, thank you for taking the time to reach out with this question. This is most likely due to the load constantly rebalancing. We would recommend redistributing the load and running "Rinse and Spin". We would also recommend making sure that the washer is not overloaded, and that all the correct settings are selected for this fabric type. More information can be found on page 27 of the manual, linked here: https://files.bbystatic.com/BSCbfo2t71Ta1MnBV64GSw%3D%3D/Installation%2BGuide - We hope this helps, and please be sure to let us know if there are any ways we can assist you in the future. -Elliot@GEA
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