Questions & Answers

Q: QuestionHow does the innovative 120 ft venting feature contribute to better airflow, drying performance, and installation flexibility?

• A:Answer The innovative 120 ft venting feature in the GE Profile 7.4 cu. ft. Smart Gas Dryer enables optimal airflow, enhancing the dryer's ability to dry clothes efficiently. This feature also provides greater flexibility during installation, allowing for more convenient placement options.

Q: QuestionHow does Tangle Control technology minimize tangled laundry and ensure even drying?

• A:Answer Tangle Control technology employs alternating forward and reverse tumbling to reduce tangling, enhance even drying, and optimize drying times. This feature is particularly beneficial for mixed loads, such as bed and bath items, where sheets, towels, and pillowcases are laundered together. The slight pause and change in sound when the dryer reverses direction indicate the activation of Tangle Control.

Q: QuestionWhat advantages do the Smart Features powered by SmartHQ offer in terms of staying up-to-date with the latest features and remote control capabilities?

• A:Answer The Smart Features powered by SmartHQ ensure that the dryer always has the latest features, including extra cycles for active wear and casuals. It also allows users to easily control and monitor their laundry from anywhere, receiving remote status notifications and more.

Q: QuestionCan you explain the benefits of the Steam feature in refreshing small loads and dewrinkling larger ones?

• A:Answer The Steam feature on the GE Profile 7.4 cu. ft. Smart Gas Dryer offers two main benefits: refreshing small loads and dewrinkling larger ones. For small loads, the Steam Refresh cycle significantly reduces wrinkles and is recommended for 3-5 garments. For larger loads, the Steam Dewrinkle cycle is ideal for loads left in the dryer for an extended time.

Q: QuestionHow does Sensor Dry technology work to prevent over-drying and ensure the protection of delicate fabrics?

• A:Answer The Sensor Dry technology in the GE Profile 7.4 cu. ft. Smart Gas Dryer employs innovative dual thermistor technology. This technology continuously monitors both temperature and moisture levels inside the dryer. By doing so, it can automatically adjust the drying cycle to prevent over-drying and protect delicate fabrics. This ensures that clothes are dried thoroughly without causing damage or shrinkage.

Q: QuestionWhat additional drying cycles are available through the SmartHQ app for specialized items like active wear and casual clothing?

• A:Answer The GE Appliances SmartHQ app offers additional drying cycles for specialized items like active wear and casual clothing. These cycles include Active Wear, which provides extra care for sports items, and Casual, which is suitable for wrinkle-care and permanent press items.

Q: QuestionHow does the Washer Link feature facilitate seamless communication between the washer and dryer, and what advantages does it offer?

• A:Answer The Washer Link feature wirelessly connects the washer to the dryer using a valid WiFi connection. This enables the dryer to automatically adjust its settings based on the information received from the washer, ensuring optimal drying for the clothes that were just washed. This seamless communication eliminates the need for manual setting adjustments and provides convenience and efficiency in the laundry process.

Q: QuestionHow can I conveniently control and monitor my laundry from anywhere using the SmartHQ app?

• A:Answer You can conveniently control and monitor your laundry from anywhere using the SmartHQ app by downloading the app on your smartphone and connecting your dryer to your home Wi-Fi network. Once connected, you can use the app to remotely start, stop, or pause your dryer, as well as monitor the cycle status and receive notifications when the cycle is complete.

Q: QuestionWhat is the purpose of the Quick Dry feature, and how does it cater to the needs of families with busy schedules?

• A:Answer The Quick Dry feature on the GE Profile 7.4 cu. ft. Smart Gas Dryer is designed to cater to families with busy schedules by providing a fast drying option for small loads that are needed in a hurry, such as sports or school uniforms. It can also be used if the previous cycle left some items damp, such as collars or waistbands. This feature helps save time and ensures that families can have their clothes dry and ready to wear quickly, making it convenient for their busy lifestyles.

Q: QuestionHow effective is the Sanitize Cycle in eliminating bacteria commonly found in laundry?

• A:Answer The Sanitize Cycle reduces 99.8% of bacteria commonly found in laundry, including Staphylococcus aureus, Pseudomonas aeruginosa, and Klebsiella pneumoniae. This is achieved by using high heat during a portion of the drying cycle.

Q: QuestionWhat are the benefits of being ENERGY STAR® qualified, and how does it impact energy efficiency and potential cost savings?

• A:Answer Being ENERGY STAR® qualified signifies that the dryer meets or exceeds federal guidelines for energy efficiency. This results in year-round energy savings, leading to potential cost savings on energy bills. Additionally, the dryer features an ecoDry option that can be turned on for optimal energy savings or turned off for faster drying times.

Q: QuestionCAN THE GE DRYER M/N PTD70GBPTDG BE CONVERTED TO RUN ON LP GAS, IF SO WHAT IS THE CONVERSION KIT PART NUMBER AND COST.

Asked 4 months ago by RSMETZ.

• A:Answer Yes, this model can be converted to work on liquid propane gas. The conversion kit is part number WE25X217. Thanks for checking with us. Joyce@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs door hinge reversible? Right to left outswing. Whirlpools model is.

Asked 1 year ago by Swisher.

• A:Answer You certainly can reverse the door on this beautiful dryer! The full instructions for this can be found on page 17 of the Installation Guide on the product page.

  Answered 1 year ago by GE Answers

  
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Q: Questioni like my clothes very dry why would i use the damp notification, just wondering does it go off automatically or only if i program it. I have ordered my dryer and await its arrival hopefully two weeks, one other question its gas i purchased dryer accesso

Asked 2 years ago by Connie.

Q: QuestionCan the dryer door open from the right with hinges on left?

Asked 3 years ago by DryerBuyer.

• A:Answer Hey there and thanks for considering this wonderful dryer. We’re happy to let you know the door can be reversed so that you can open it on whichever side works best for you. If you have any additional questions, we’re always happy to answer. Have a great day! -Gina@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs there a way to adjust the door on the dryer we have the hinges on the right side and there's a wall next to it, so the door keeps going back to the close position and makes it a pain to load the clothes into it from the washer.

Asked 2 years ago by NuNu.

• A:Answer Hi there - thanks for reaching out about your beautiful GE Profile Gas Dryer! There is a way to reverse the door swing on this model if that would help the problem. Instructions start on page 17 of the Installation Guide. The Installation Guide can be found under the “Interactive Tour and Documents” link on your dryer’s product page (Model PTD70GBPTDG) on Best Buy’s website. We hope this is helpful and please feel free to reach out if you have any other questions or concerns. Have a great day! Lauren@GEA

  Answered 2 years ago by GE Answers

  
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