A:AnswerHi Anna4- The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS. Optional Undercabinet Hanging Kit JXA019K sold separately. Thanks for your loyalty! SUEatGEA
A:AnswerHi ERincoop - Thanks for making GE Appliances a part of your home! We appreciate you taking the time to reach out to us. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, they are addressed. Therefore, you should not expect issues with your new GE microwave. We apologize for any inconvenience this situation has caused and appreciate your loyalty. Keep in touch. We are always eager to provide assistance! SUEatGEA
A:AnswerHi Mike- We certainly appreciate your loyalty! The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Countertop Microwave Oven PEB7226SFSS (Approx. Product Dimensions 24 1/8"W x 14"H x 19 3/4"D). It is compatible with GE® Optional 27" Built-In Trim Kit JX7227SFSS and GE® Optional 30" Built-In Trim Kit JX7230SFSS. We encourage you to view the Quick Specs at the following link for details including cabinet cutout requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240379_peb7226sf_c2.pdf - Keep in touch! SUEatGEA
A:AnswerHi AshlandMICRO- The current model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. Check out the Quick Specs for cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - We certainly appreciate your loyalty! SUEatGEA
A:AnswerHi Sean- We appreciate your loyalty! The comparable model is our GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave PEB7226SFSS. It is compatible with GE® Optional 30" Built-In Trim Kit JX7230SFSS. We suggest to view the Quick Specs for details at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240379_peb7226sf_c2.pdf - For a custom built-in appearance, these kits allow built-in installation of the countertop microwave oven into a wall or cabinet alone and are U.L. approved for installation over a GE single electric wall oven. You can also view the Installation Instructions for the trim kit at the following link: https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40727.pdf - Thanks for checking with us! SUEatGEA
A:AnswerHi Jeff,
I am happy to help. The replacement model is PEM31SFS. You will want to purchase the new trim kit with the new model, as the old one cannot be used. This requires the use of the Optional Hanging Kit #JXA019K. This kit is purchased separately and includes the necessary hardware, including the bolts, to hang the microwave. Please contact our Parts Center at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. We hope this helps! Thanks for checking with us!
Lisa from GE Appliances.
A:AnswerHello JE60CB,
We appreciate your question. Unfortunately, we are unable to locate this as a valid GE model number. Can you double check the number. It is normally located on the inner left wall. We look forward to hearing back from you. Lisa from GE Appliances.
A:AnswerHi- Thanks for being a loyal GE Appliances customer! The current model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as ducts that encase and attach to the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Enjoy! SUEatGEA
A:AnswerHi ak- We certainly appreciate your loyalty! The current model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFS. Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Thanks for reaching out to us. Enjoy! SUEatGEA
A:AnswerHi Davey- Thanks for choosing GE! Yes, there is some black visible on the side of the built-in trim kits for countertop microwaves. It is a design decision. Thanks for sharing your thoughts with us! SUEatGEA
A:AnswerHi SG- It's great to hear from you! We certainly appreciate your loyalty. The current replacement is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - We know you have choices and appreciate the trust you've placed in us. Enjoy! SUEatGEA
A:AnswerHello- This is Lisa from GE Appliances. I am happy to help. The closest model we offer in size is model PEB7226DFWW:
https://www.bestbuy.com/site/ge-profile-series-2-2-cu-ft-built-in-microwave-white/5958617.p?skuId=5958617
We recommend using the trim kit to build the microwave into the space. When placing on a shelf keep in mind that microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents.
Countertop Models:
~3" of clearance on both sides and the top
~1" clearance in the rear
~The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping.
~If located on the counter near a range, we recommend locating it at least 2 ft away.
~Do not place near or over a heat source.
Thank you for checking with us.
Lisa from GE Appliances.
A:AnswerHi- We certainly appreciate your loyalty! GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS is a comparable replacement for your current model zem200sf01. Trim Kits are not interchangeable. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Quick Specs for details at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Enjoy! SUEatGEA
A:AnswerHi Sarah- Thanks for choosing our GE and GE Profiles Series appliances for your home! While stainless steel grade (type) or gauge (thickness) of the stainless steel used on our appliances can vary, our stainless appliances are designed to complement each other across product lines so that you can easily mix and match appliances and get one unified look. Stainless steel in general can have a slightly varied look depending on the lighting and location of the appliance in the kitchen. Thanks for reaching out to us! SUEatGEA
A:AnswerHi- Thanks for being a loyal GE Appliances customer! PEM31SFSS is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model (trim kits are not interchangeable). We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Thanks for checking with us! SUEatGEA
A:AnswerHello JFK,
I am happy to help. You will need to use the mounting kit that is offered with the new model. The hanging kit is WX4-A019. Model PEM31SFSS is the replacement microwave for JEM31. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.
A:AnswerHi Michael- We certainly appreciate your loyalty! The comparable model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. It is compatible with Optional 30" Built-In Trim Kit
JX830SFSS or GE® Optional 27" Built-In Trim Kit JX827SFSS JX827SFSS. The cabinet cutout is approximately 24 7/8" wide x 15" high x 16"-18" deep (depending on location of receptacle). We encourage you to view the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - Also, you can view the Installation Instruction for the Trim Kit for complete details (See page 2): https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40698-1.pdf - Thanks for checking with us! SUE@GEA
A:AnswerHello Rose - this is Nancy at GE Appliances and we are happy to help you. GE stainless appliances are designed to complement each other across product lines so that you can easily mix and match appliances and get one unified look. GE stainless steel products are tested for durability, appearance and quality. Stainless steel in general can have a slightly varied look depending on the lighting and location of the appliance. This microwave will have a stainless steel door and the other parts will be dark gray. If your range is stainless and black, you may want to look at a model such as JVM3160RFSS. We hope this helps! Thanks for checking with us!
