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Page Showing 1-20 of 26 questions
  • QuestionSelling to a customer; how do you connect the GE Kitchen App to your personal refrigerator for "Hot Water Scheduling"?

    Asked by JasWhite.

    • Answer Hello JasWhite - this is Nancy at GE Appliances and I am happy to help you. To have the water heated ahead of time, you can download the GE Kitchen App (available through the Apple App Store and Google Play). Using the App, you can schedule hot water for any day and any time, and the refrigerator will maintain the hot water for 15 minutes. For assistance with the GE Kitchen App or the WiFi connectivity of the refrigerator, please contact our Connected Home Team at 1-800-220-6899. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionWhat size K-cup does this unit work with?

    Asked by MDHARVEY78.

    • Answer It works with a standard size K-cup.

      Answered by UserDG1

  • QuestionDoes this model come without Keurig system ? What would the model number be?Thank you

    Asked by JoeB.

    • Answer Hello JoeB - this is Nancy at GE Appliances and I am happy to help you. This refrigerator comes with the Keurig system. If you do not wish to have the Keurig system with your refrigerator, then a similar counter-depth, stainless steel 22.2 cubic foot model would be the Profile Model #PYE22KSKSS. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionDoes this refrigerator allow leveling on all for corners or just the front legs?

    Asked by Matt.

    • Answer Hello Matt - this is Nancy at GE Appliances and we are happy to help you. The leveling legs are located in the front of the refrigerator only. We hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionLights go on off

    Asked by John.

    • Answer Hello John - Thank you for reaching out about your refrigerator. We will be happy to help. In order to do this, we will need some more information. Please call 1-800-626-2000 so we can look into this. - JB

      Answered by GE Answers

  • QuestionDoes the k-cup dispenser fit a standard travel size mug or just regular handle mugs?

    Asked by Anonymous.

    • Answer Hi - Thanks for viewing GE Profile Model PYE22PSKSS! The Keurig® K-Cup Brewing System is designed to fit most, but not all travel mugs. Mugs and travel containers that fit Keurig's® standalone K40 model will fit our refrigerators with the Keurig® K-Cup Brewing System. The height from the bottom of the brewer to the tray where the cup or mug sits is 7-1/8" to 7-1/4". Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionWill this refrigerator be coming back into stock?

    Asked by Melody.

  • QuestionWhich models come in white?

    Asked by Deb.

    • Answer Hi Deb- We currently do not offer a Profile Series Counter-Depth French-Door Refrigerator with Keurig® K-Cup® Brewing System in white. Keep in touch at GEAppliances.com - SUE@GEA

      Answered by GE Answers

  • QuestionDoes this refrigerator allow for a second ice maker in the freezer?

    Asked by Islovin.

    • Answer Hi Islovin- Model PYE22PSKSS will not accept optional second icemaker IM5D. This feature is available on models PYD22KSLSS and PYE22KSKSS. Thanks for considering our GE Profile Series! SUE@GEA

      Answered by GE Answers

  • QuestionDoes the 22.2 Cu ft measurement include the freezer?

    Asked by Julie.

    • Answer Yes, it includes the freezer.

      Answered by CommunityAnswer

  • QuestionWhat is the width? Is it available in slate finish?

    Asked by Tom.

    • Answer Hello Tom - The overall width of this unit is 35 3/4 inches. It is available in Slate: http://products.geappliances.com/appliance/gea-specs/PYE22PMKES . - TREY@GEA

      Answered by GE Answers

  • QuestionHi, does this model provide crushed ice?

    Asked by TNgirl.

    • Answer I received the profile today and it does have crushed and cube ice....

      Answered by Anonymous

  • QuestionWill a party platter (large sandwich tray) fit comfortably in a counter depth refrigerator?

    Asked by Jenn.

    • Answer Hi Jenn- Thanks for viewing our GE Profile Series! Each split shelve is approximately 15.7" wide x 12" deep so should accommodate platters. The shelves are adjustable so can be installed at the same level or split to accommodate tall items. We hope you'll enjoy the unexpected convenience of hot single serve brewing at your fridge with KEURIG® K-CUP® BREWING SYSTEM. Play Video: https://www.youtube.com/embed/i6z8Ajub9F4?rel=0 - Also, have hot water ready for you to brew single serve beverages any time of day. Just schedule hot water through the GE Kitchen App, and enjoy ultimate convenience. Play Video: https://www.youtube.com/embed/XLtRTROhZEE?rel=0 - Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionWill the "slate" model doors take magnets. I'm assuming that the slate finish is metal and not stainless. Am I right?

    Asked by Indy0505.

    • Answer Hi Indy0505- We are excited to hear of your interest in our Slate finish! You are right. Slate is a highly engineered, low-gloss matte metallic paint finish and will hold a magnet. The stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. Learn more about our Slate finish at the following link: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. With so many choices, we are always glad to help make your buying decisions a bit easier! SUE@GEA

      Answered by GE Answers

  • QuestionWe just bought a new GE Profile 22 cu ft refrigerator with the Keurig system. Model PYE22PKSKSS. Everything seems to be working OK except the Keurig system seems to only dispense 6 or 8 oz. even when the 10 setting is pressed. Any ideas on why?

    Asked by Fred4hp.

    • Answer Hi Fred4hp- Thanks for choosing our GE Profile Series PYE22PSKSS! We are happy to provide assistance. If the brewer is not dispensing enough, the pins could be clogged. If this happens, the brewer may only dispense 6 oz. or 8 oz., even if 10 oz. is selected. See the following link for cleaning details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=23112 - We hope this resolves the issue. If you need further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com. Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionCan it refill my 40oz. OE 800?

    Asked by HKay.

    • Answer Hi HKay- This is Sue at GE Appliances. We're excited to hear of your interest! While it can't refill your 40oz OE800, enjoy the unexpected convenience of hot single serve brewing at your fridge. Play Video: https://www.youtube.com/embed/i6z8Ajub9F4?rel=0 - Also, have hot water ready for you to brew single serve beverages any time of day. Just schedule hot water through the GE Kitchen App, and enjoy ultimate convenience. Play Video: https://www.youtube.com/embed/XLtRTROhZEE?rel=0 - WiFi Connect features allow you to use your voice to control your refrigerator with Amazon Alexa. Ask Alexa to heat up water for coffee and tea, or turn on TurboCool to restore the ideal temperature after frequent door openings. Play Video: https://www.youtube.com/embed/pidiKt68gDY?rel=0 - We hope you like these features as much as we do. Keep in touch!

      Answered by GE Answers

  • QuestionDoes this refrigerator come in white also?

    Asked by Moose.

    • Answer Hi Moose - I am happy to help. The Keurig refrigerator is not available in white, only stainless. Thank you for checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionDo all the freezer drawers open out completely?

    Asked by Eri474.

    • Answer Hi Eri474- This is Sue at GE Appliances. Thanks for your interest! Yes, the freezer drawer full extends on our french-door refrigerators. On this model, the freezer drawer extends approximately 22". Thanks for checking with us!

      Answered by GE Answers

  • QuestionDoes the ice dispense through the door?

    Asked by Tim.

    • Answer Yes, it does and you can turn it off on the front.

      Answered by csluvbbq

  • QuestionNice answerWhat is the model # "without" the Kuering System???

    Asked by Anonymous.

    • Answer Hello - this is Nancy at GE Appliances and I am happy to help you. A similar counter-depth, stainless steel 22.2 cubic foot refrigerator model without the Keurig system would be the Profile Model #PYE22KSKSS. I hope this helps! Thanks for checking with us!

      Answered by GE Answers