1-1 of 1 Answer
Hi Cheryl- Thanks for choosing our Profile Series PWE23KSKSS! We are sorry to hear the freezer is not cooling and glad to offer assistance. We suggest to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If your refrigerator is not running or not cooling at all, see the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21631 - If it is cooling but not enough, see the following troubleshooting link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We are confident our factory-trained service technicians can resolve any issues to your satisfaction. We hope this is helpful. Thanks for reaching out to us! SUE@GEA
Sorry, there was a problem. Please try again later.