Questions & Answers

Q: QuestionDoes this range hood have auto-off functionality?

• A:Answer Yes, the vent hood can automatically shut off after 15 minutes.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

• A:Answer The maximum airflow capacity of this range hood is 390 cubic feet per minute.

Q: QuestionHow many fan speeds does this range hood have?

• A:Answer This range hood has four fan speeds with a boost function.

Q: QuestionDoes this range hood have LED lights?

• A:Answer Yes, this range hood has dual LED lighting with a nightlight feature.

Q: QuestionAre there touch controls on this range hood?

• A:Answer Yes, this range hood has glass touch controls.

Q: QuestionIs the grease filter dishwasher-safe for this range hood?

• A:Answer Yes, the filter is dishwasher-safe.

Q: Questioncan I get my old range hood removed and new one installed by best buy?

Asked 7 years ago by barb.

This question was asked about the related product: GE Profile Series - Slate

• A:Answer For a price. We put ours in and it doesn't work. I have to wait another week to see if the tech can get it to work.

  Answered 6 years ago by thecookVerified Purchase

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Q: QuestionWhat is the depth at the top of the hood? Assuming the bottom is 20”

Asked 1 year ago by Anonymous.

• A:Answer The top depth is 12”

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDo I need an electrical outlet for this range hood or is it hard wired?

Asked 2 years ago by Jenny.

• A:Answer Hi - We appreciate your interest in Our Profile Vent Hood. As a built-in product, it will arrive from the factory ready to be hard-wired. If you prefer, you can purchase the JXHC1 power cord kit and this unit can then be plugged into an outlet. We hope this is helpful. Kind regards - Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionI want to check if the replacement filter for Model:PVX7300SJSS is available? I have vented set up so which model filter suits and where to buy them? I reuire the same type as aluminium and steel combo.

Asked 3 years ago by Buddy.

• A:Answer Hello- Thank you for your question. We were able to locate a part #JXCF55 for the filter required for the unit model #PVX7300SJSS. It is also available to order on the website. If you have any other questions please let us know. Take care! Dianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs it normal for air to come out of the top grill (ie the recirculating vent) even when the unit is vented outside? My hood vents outside and the airflow outside is good, but air still comes out of the top grill. I’m wondering if install was improper.

Asked 3 years ago by Anonymous.

• A:Answer Hi - Thank you for reaching out to us. It would not be unusual for some air to be exhausted from the top grill. This is likely excess heat that's generated by the internal components when in operation. If the outdoor air flow is good when the vent hood is turned on, then the installation is fine. We are glad you checked with us. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow are the screen filters cleaned?

Asked 3 years ago by Ric.

• A:Answer Hello, thank you for asking this great question! The metal grease filter is dishwasher-safe and should be cleaned every six months, or as needed. To clean, swish the filter in hot soapy water and rinse in clean water, or you can use your dishwasher. Abrasive cleansers are not recommended. We hope this helps; all the best – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAfter 9 months, the lights no longer work. I'm unable to find a way to unscrew them. 1) is this normal after just 9 months of regular use? 2) could the light circuit be broken? The button lights up.

Asked 4 years ago by mrstitch.

Q: QuestionHi. How do I stop the internal air recirculation and only use the ducted option with this range hood?

Asked 4 years ago by Rajat.

Q: QuestionDoes it come with duct?

Asked 4 years ago by Larry.

• A:Answer Hi there - Thanks for asking this question! Ducting is not included with this vent hood. We're so glad that you checked. All the best! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo we need to buy any spare parts for installing this product ?Are the filters required for this model included with this?

Asked 4 years ago by Buddy.

• A:Answer Hi - Thank you for yo0ur interest in a new GE vent hood. If you are unable to vent this unit outside, you will also need the optional charcoal filter JXCF55. This filter does not come with the vent hood. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the dba/noise level for this vent?

Asked 4 years ago by Sharon.

• A:Answer Hello - Thank you for your question; we are happy to help! We do not rate the sound level of a hood in decibel. We use Sones rating. This model has the following Sones ratings: 4.0 (Medium Speed); 6.0 (High Speed); 8.0 (Boost Speed); 1.5 (Low Speed). We hope this helps. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the vent rectangular or round and is it toward the back side?

Asked 4 years ago by Mark.

• A:Answer Hello - We appreciate your interest and we are happy to help! This hood is designed to be vented vertically using a 7" round duct or a 3 1⁄4" x 10" rectangular duct or horizontally using a 3 1⁄4" x 10" rectangular duct. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this come with an electrical plug installed or does an electrical plug purchased and installed prior to installation?

Asked 5 years ago by jax.

• A:Answer Hello Jax - Thank you for reaching out about this stupendous vent hood. This unit comes prepared to be wired into the electrical system in the home. It does not come with a plug for installation. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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