A:AnswerHi Vinny, that answer is correct because I had the older the Advantium, it was probably 17 years old never had a problem with it. The problem was there was no parts available to fix the existing microwave. I had to first have an electrician take the 220 line down to a 110 line because it was more expensive to buy the 220, I originally ordered a trim kit for the microwave but that did not work because it’s really not for the ADvantium no difference in the size if I remember correctly. I eventually found the trim kit myself because the salesman did not know about it. This was an ongoing problem for a few months trying to get the right microwave for the cabinet. The kit is actually an accessory drawer to fill in the space in the height of the microwave otherwise it does fit the width. It was challenging but finally it works. If you want I can send you a picture of what it looks like the biggest problem was it did not come in black because my GE oven is black so it’s stainless steel and that’s the only choice. I hope this answers helpful it will be easier for you if you don’t have the cabinet and get a different microwave but I like my Advantium and I am happy Do you have finally filled the hole in the wall correctly. For me it was a five month ordeal by the time we finally got everything situated. But at least now they know what to do to fill the gap.Good luck and happy new year if you have any other questions feel free to ask.
A:AnswerHi Dave - Thanks for reaching out to us! We are sorry to hear Model PSB1201NSS01 needs replacing and apologize for any inconvenience this has caused. Yes, Model PSB9120SFSS can be installed in the same cabinet. The dimensions for both: 19 1/8 H x 29 3/4 W x 21 1/2 D. Here's the link to the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40688-2.PDF - We certainly appreciate your loyalty! If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerHi - Thank you for your interest in a new Profile Advantium oven. Our new built-in 240 volt Profile Advantium is model PSB9240SFSS. In reviewing the data on your existing model and the new model, we have determined the cutout dimensions for each of these models are quite different. We encourage you to review the dimensions for the new model which can be found in the Product Datasheet found when clicking on the Features tab and compare them with the opening you have available in your cabinetry. We hope this new model will work for you. All our best! Vikki@GEAppliances
A:AnswerHi - Thank you for reaching out to us. We included an optional 30" trim kit with the original SCB1001MSS01 that would allow the unit to be installed as a 30" unit. If you measure the overall width of your existing Advantium, you will know if the trim kit was used. The cutout dimensions listed for both models are 17 1/2"H x 25 1/8"W x 23 1/2"D. We recommend you measure the actual cutout you have available to ensure a smooth installation. The PSB model is the closest comparable replacement model we offer in size and features. We are confident this model will work well for you. All our best! Vikki@GEAppliances
A:AnswerHello - At your earliest convenience, please reach out to us on social media with the complete model and serial number of your microwave, and a copy of this review so that we can gather some additional details. We look forward to hearing from you soon. Best regards. -Don@GEA
A:AnswerHi - We offer two styles of our Profile Advantium ovens. We offer models like the PSB9120SFSS that can be built-in to your cabinetry and we offer models like the PSA9120SPSS that can be installed over a range that will also replace an existing vent hood. We encourage you to decide the style you have interest in and then determine if you have the needed space and voltage. The Advantium is an amazing time-saving product and we appreciate you demonstrating just how wonderful it is. Kind regards - Vikki@GEA
A:AnswerHey there,
Thanks so much for reaching out to us. We're happy to answer your question! Yes, the PSB912 model will fit into the same opening as your advantium model. Please note that the cutout width does go from 25-1/8" to 25-1/4", but should still fit with no issues. Let us know if you have any other questions. Have a good day! Mike@GEA
A:AnswerHi - Thank you for reaching out to us and for your interest in a new Advantium wall oven. While we do offer a 30" 240 volt Advantium oven - model PSB9240SFSS in our Profile line and the ZSB9232NSS in our Monogram line, the needed cutout and overall dimensions are different for the new models as compared to your existing model. Here are the dimensional specifications for the new Profile model for your reference -- https://files.bbystatic.com/b1HAdiHcOum65GFA3oPxPQ%3D%3D/21334f59-56ac-46ea-8ce1-9ea25faeb4ff.pdf -- We do hope a new Advantium will work for you. Kind regards - Vikki@GEA
A:AnswerHello. Thanks for reaching out! We hate to hear that you are having issues with your information display. We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Model PSB9120SFSS may be installed directly into a 30'' wide oven cabinet. To determine the correct installation, check out this link: https://files.bbystatic.com/5YahNy2ddDTW8dIO8%2BIe%2BA%3D%3D/5abe796f-2ea7-4ce6-87c5-c41fe05eb022.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHello Nancy - Thank you for reaching out about your outstanding Advantium microwave. We will be happy to help answer your question.
1. To change the clock time, press the OPTIONS pad
and turn the dial to CLOCK. Press the dial to enter.
2. Turn the dial to set hours. Press the dial to enter.
3. Turn the dial to set minutes. Press the dial to enter.
4. Turn the dial to select AM or PM. Press the dial to
enter.
You can find more details about this on page 25 of the manual here: https://files.bbystatic.com/AdxZ4hcKex3BfUFiWnuoDw%3D%3D/fb1f5d63-9b3b-4df9-81d0-8228b7506582.pdf
Please let us know if you have any more questions. - JB
A:AnswerHi JLS80, thanks for your question! This model's door does open to 90 degrees. Page 4 of your installation instructions offers some dimensions for when the door is fully opened. We hope that this helps! Stay safe. -Michael
A:AnswerHello StevenB - Thank you for the excellent question. We are always happy to provide more information on our wonderful Advantium ovens.
The 240v model will cook twice as fast as the 120v and preheating is not needed. However, if you are installing the unit under a counter, the 240v is not approved for this but the 120v is.
A trim kit is not available for either model. We apologize for the inconvenience.
Keep in touch! - JB
A:AnswerHi Denise - Yes, GE Profile™ 30 in. Single Wall Oven with Advantium® Technology PSB9120EFES can be installed in a 33" wide cabinet. We encourage you to view the Installation Instructions at the following link for cabinet cutout requirements: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-2000001-5.pdf - Enjoy! Sue
A:AnswerHi Ronski - The cavity coating in our microwave ovens is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use. No lead or other toxic materials are added to the cavity coating material used in our microwave ovens. The inadvertent ingestion of small amounts of peeling coating does not create a health risk. See MICROWAVE - CAVITY REPAIR NEEDED DUE TO ARCING, CHIPPING, PEELING OR SCORCHING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16197 -
Check out our current Advantium Ovens: https://www.geappliances.com/ge/advantium-oven.htm?icid=GEARkitchenflyout-adv - Keep in touch! Sue
A:AnswerHi DAR- GE Profile™ Series 27 in. Single Wall Oven Advantium® Technology
PSB9100SFSS comes equipped with a Pedestal Wire Rack, Porcelain/Metal Baking/Speed Cook Pan and Glass Tray (Microwave). See ADVANTIUM - GLASS & METAL TRAYS, RACK, AND TURNTABLE SUPPORT: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36918 - Also see ADVANTIUM COOKWARE USE BY COOKING MODE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17674 - This model is not approved for undercounter installation. We also offer GE Profile™ Series 30 in. Single Wall Oven with Advantium® Technology PSB9120SFSS. This model can be mounted undercounter. See Quick Specs for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240410_psb9120sf_c3.pdf - Keep in touch! SUE@GEA