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  • Front. GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer.
  • Alt View 11. GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer.
  • Alt View 12. GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer.
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer

Model:
GFW490RPKDG
SKU:
5663819
Your price for this item is $1,259.99
Page Showing 1-20 of 31 questions
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  • QuestionIs Diamond Gray close to the Slate color of GE appliances?

    Asked by judij.

    • Answer Hi judij- Thanks for viewing GE! Diamond Gray is a darker gloss finish. Slate is a highly engineered, low-gloss matte metallic paint finish. Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionDoes the door have a reversible hinge so I can choose which way the door opens based on the location of the unit?

    Asked by Sara.

    • Answer Unfortunately this model does not have a reversible door, to my knowledge only Electrolux brand front loaders still have that capability. Best Buy does have the ability to order them, but they aren't sold online. Stores can place orders for certain models.

      Answered by GoodChoice

  • QuestionForgot to ask, does this washer have a pedestal drawer?

    Asked by Tres.

    This question was asked about the related product: GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer - Ruby Red

    • Answer No, it does not have a drawer.

      Answered by CommunityAnswer

  • QuestionCan this size washer handle a king size quilt?

    Asked by Tres.

    This question was asked about the related product: GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer - Ruby Red

    • Answer Hi Tres- This is Sue at GE Appliances. Thanks for viewing our GE® ENERGY STAR® 4.9 DOE CU. FT. CAPACITY RIGHTHEIGHT™ DESIGN FRONT LOAD WASHER WITH STEAM GFW490RPKRR! Yes, the washer can accommodate a king size quilt. Any size comforter will wash properly in our front load washers as long as the comforter fits behind the washer tub gasket and is not stuffed into the tub tightly. Use the Bulky Items cycle designed for use with large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items. Rest assured knowing your washer motor is backed by a 10-year warranty. Also, check out GE® 8.3 CU. FT. CAPACITY RIGHTHEIGHT™ DESIGN FRONT LOAD ELECTRIC ENERGY STAR® DRYER WITH STEAM GFD49ERPKRR (GFD49GRPKRR GAS). Thanks for checking with us. Enjoy!

      Answered by GE Answers

  • QuestionMy washer will not drain it says clean washer . We're do and wahsihow do I clean the washer

    Asked by 20202020mymy.

    This question was asked about the related product: GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer - Ruby Red

    • Answer Hello 20202020mymy. The washer pump filter may be clogged: It is possible for small items from clothing or from pockets to pass to the drain pump. The washer does have a filter to capture these lost items so that they are not dumped into the plumbing or drain; however, if the items are captured by the filter, they cause a clog that can slow or prevent water from draining during the cycle. Please visit the following link to view the pump filter cleaning instructions provided on page 17 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf Thanks for checking. Olga

      Answered by GE Answers

  • QuestionWhat do you do if the spin cycle shakes really bad

    Asked by Mar.

    • Answer When ours had that problem it was the bearings going out. They needed to be replaced. After several YouTube videos - we just decided on a new machine. Sorry.

      Answered by McMurry

  • QuestionWhy does the washer takes a long time to finish. Normal cycle takes about 3 hours and quick cycle is about 2 hours. I've noticed that during Drain cycle, it takes time to think and once it figures out, it bumps the time to more minutes. Any thoughts

    Asked by Wolfie.

    • Answer Hi Wolfie - The cycle times will vary especially when additional options are selected (Prewash, Ext. Rinse, Extra Heavy Soil, etc.). Front loading washers use load sensing and adaptive water fill to provide just the right amount of water for best performance and low water usage. The wash basket will turn briefly and assess the weight of the load. It will also do this after the load is saturated with water to assess how absorbent the load is. With the load weight and load type we can apply the proper amount of water to wash the load. This load sensing will add time to the cycle. Also, Occasionally, the washer may need to add more time to the cycle. This is mainly due to automatic load redistributions to better balance the load and reduce vibration. It is normal operation for the washer to add time to the cycle to rebalance the load. Common causes of out-of-balance loads or longer cycle times are a clogged pump filter (see Care and Cleaning section of the Owner's Manual), un-level washer, or exceeding the recommended maximum load sizes. Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle (See pages 25 and 27 of the manual- Incomplete cycle or timer not advancing). TROUBLESHOOTING THE FRONT LOAD WASHER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538 - WASHER FRONT LOAD SEQUENCES OF OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18031 - FRONT LOAD WASHER WILL NOT DRAIN OR DRAINS SLOWLY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23081 - CLEANING A FRONT LOAD WASHER PUMP FILTER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16687 - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionGE Right Height dryer: is handle to open dryer on left or right of door?

    Asked by SandySa.

    • Answer Hi SandySa - When delivered, the hinges are on the right so the door opens from left to right. However, the dryer door swing is reversible for flexible installation. View page 33 of the Owner's Manual- REVERSING THE DOOR SWING (if desired): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90519-3.pdf - Matching Washer: GFW490RSKWW (Front-load washers have the hinge on the left side of the door and open to the left only. They do not have reversible doors because of the electronics involved with the door lock mechanism). Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhy the washing machine so noisy ?also it doesn't end the cycle , it keeps add time .what is the problem

    Asked by Jenny.

    Answer This Question

  • QuestionHi my GE washer barely have water in the cycle it doesn't get soapy I turned the water pressure up and it like a dry running cycle

    Asked by Angel.

    This question was asked about the related product: GE - RightHeight 4.9 Cu. Ft. 13-Cycle Front-Loading Washer - Ruby Red

    • Answer Hi Angel - Thanks for reaching out to us and for choosing GE. We are sorry to hear your washer is not filling with water and apologize for any inconvenience this has caused. Make sure the hot and cold water valves are fully open. Some models will time out if the washer takes longer than 20 to 40 minutes to fill. This could be caused by low water pressure or clogged screens. Check the water valve screens on your water inlet hoses. We suggest viewing the following link - FRONT LOAD WASHER - NO FILL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23094 - Also, here's the link to the Owner's Manual. Troubleshooting Tips are provided on page 28: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf - We hope this is helpful. A qualified GE service technician may be required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes the GE Right Height have a small hole in the rubber boot/gasket to allow water drainage at end of cycle?

    Asked by Sandy.

    • Answer Hi Sandy- Yes, there are holes behind the gasket to allow drainage. View "Cleaning the Door Gasket" on page 18 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf - Matching Dryer: Electric GFD49ERSKWW / Gas GFD49GRSKWW. Optional Dryer Rack Accessory WE01X22274 (sold separately). Thanks for choosing GE! Enjoy- Sue

      Answered by GE Answers

  • QuestionIs there a way to install a pedestal drawer on this unit and the right height dryer? I do know they have a built in pedestal but would like to have it up higher and a drawer underneath them.

    Asked by Trikmit.

    • Answer Hi Trikmit- An additional pedestal drawer cannot be installed with RightHeight™ Front Load Washer GFW490RSKWW (Dryer GFD49ERSKWW). The RightHeight™ Design with a 7" built-in pedestal / riser allows you easier access to your laundry without the added expense of buying separate pedestals for your washer and dryer. The added height puts your clothes within easy reach, plus you can use the top of the washer as a folding surface. The factory-installed pedestal is part of the design. Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhy doesnt the washer fill with water then wash? It only sends a little amount of water into load over and over half the wash time looks like its dry inside.

    Asked by Wendy.

    • Answer Hi Wendy- Thanks for choosing GE! We are happy to provide assistance. Front loading washers uses load sensing and adaptive water fill to provide just the right amount of water for best performance and low water usage. The wash basket will turn briefly and assess the weight of the load. It will also do this after the load is saturated with water to assess how absorbent the load is. With the load weight and load type we can apply the proper amount of water to wash the load. You will not see a visible water line on the door glass. View the following for more details- WASHER FRONT LOAD SEQUENCES OF OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18031 - Also, view page 25 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionWhat is the distance between the floor and the bottom of the washer door opening?

    Asked by Hoss.

    • Answer Hi Hoss- Bottom of basket opening to floor is 22" +3/4" / -1"* (*With leveling leg adjust). We suggest to view the Quick Specs for all product dimensions (See page 2): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFW490RPK_RSK_C3.pdf - SUE@GEA

      Answered by GE Answers

  • QuestionCan the door be changed? I need a front load washer that opens to the right.

    Asked by Barbara.

    • Answer No, this door is not reversible.

      Answered by CommunityAnswer

  • QuestionDoes it have a extra water button

    Asked by Anonymous.

    • Answer No, this unit does not have an extra water button.

      Answered by CommunityAnswer

  • QuestionCan you stack the rightheight washer and dryer if the pedestals are removed?

    Asked by john.

    • Answer Hi John- The factory-installed pedestal is part of the design and cannot be removed for use without it. Therefore, these models cannot be stacked. See RIGHTHEIGHT FRONT LOAD WASHERS AND DRYERS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19113 - We suggest our GE® 4.9 DOE cu. ft. Capacity Front Load ENERGY STAR® Washer with Steam GFW480SSKWW and GE® 8.3 cu. ft. Capacity Front Load Electric ENERGY STAR® Dryer with Steam GFD48ESSKWW (Gas GFD48GSSKWW). Optional Stacking Kit GEFLSTACK (sold separately). Thanks for choosing GE! SUE@GEA

      Answered by GE Answers

  • Questioncan you tell me the noise raring on this machine

    Asked by Anonymous.

    • Answer Hello - this is Nancy at GE Appliances and we are happy to help you. This is a very nice washer. We're sorry, however, our washing machines are not rated for sound levels. Thanks for checking with us!

      Answered by GE Answers

  • QuestionDoes this washing machine come with hoses?

    Asked by Greg.

    • Answer Not that I remember. We bought the stainless steel wrapped ones that are supposed to protect from bursting.

      Answered by Washer

  • QuestionWhat is the run time for a regular load (not heavy duty or light loads)

    Asked by LLG.

    • Answer Hi LLG- The Normal wash cycle is approximately 51-60 (with not options selected). Also, the actual run time could be several minutes more or less based on the need of the washer to redistribute and balance the wash load to reach maximum spin speed. Thanks for considering GE! SUE@GEA

      Answered by GE Answers

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