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Hi Julie- We suggest to defrost whenever frost in the compartment becomes 1/4" thick. It may be necessary to defrost the freezer compartment frequently if the freezer is used often and/or there is high humidity in the room. Never operate refrigerator longer than six months without completely defrosting the freezer compartment. See page 7 of the Owner's Manual for instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60705-2.PDF - Keep in touch! SUE@GEA
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