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Per the Best Buy, Geek Squad Link: "Occasionally, technology misbehaves right out of the box. Other products work as expected, but need some sprucing up (such as a new screen, battery or casing). Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by one of Best Buy's in-house repair centers, the manufacturer or a third-party refurbishment company. The products are verified to work properly and include all essential parts and accessories (original or comparable substitutes). Warranty: Most products offer a minimum 90 day warranty unless otherwise noted. See product specifications for warranty details. Return & Exchange Promise: Yes. My Best Buy Points: Yes."
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