Can I bring my beats in to have them fixed eg..ear padding null

Question

Beats · Accepted Answer

Best Buy doesn’t fix beats unless you are within the 1 year warranty or bought the extended warranty.

Brownsugar · Answer

Yes I believe so

Answer

It’s a lie!!! I have apple care and I was told I needed to contact Apple when in fact Best Buy is a Apple Care provider and they should honor my return

Beats by Dr. Dre ? · Answer

Other retailers may offer their own separate service, warranties or protection plans (check with the individual retailers for their terms and details).  Service options, parts availability and response times may vary according to country.

Please contact Support to find out if your product is eligible for repair and to find out if there is a repair cost associated: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

If you’ve lost an eartip, replacement kits are available for purchase. Click on “Service or repair,” then “Start a repair request” then click on “Service Request” here: https://www.beatsbydre.com/support/service-warranty. If you have another part that needs replacing, contact Apple Support to see if your product is eligible for repair. You can contact support through the same link or through your Apple Support app (download here): https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

If your product has a serial number, you’ll need it when you contact support. Please review this resource for how to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number

riah · Answer

can i get my beats fixed the hinge broke

Hola · Answer

Yes ?

“Can I bring my beats in to have them fixed eg..ear padding”

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