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Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. Be sure that the serial number on your box matches the serial number on your device. Please review this resource to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number Counterfeit Beats by Dr. Dre products are cheaply made and don’t provide the same durability, functionality, or listening experience that makes Beats stand out from other audio electronics. We always recommend purchasing from an Authorized Retailer so that you can be sure you're getting an authentic device. Please review this resource on safe buying and spotting fakes: https://www.beatsbydre.com/support/safe-buying Please review this resource for Beats by Dr. Dre authorized retailers: https://www.beatsbydre.com/company/authorized-retailers We recommend that you register your Beats by Dr. Dre product after purchase. Learn how here: https://www.beatsbydre.com/register Beats and Apple offer a limited 1-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007
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