Questions & Answers

Q: QuestionDoes this laptop have a fingerprint reader?

• A:Answer Yes, this laptop has a fingerprint reader for security.

Q: QuestionWhat operating system does this laptop have?

• A:Answer This laptop comes with macOS Big Sur 11.0.

Q: QuestionAre there stereo speakers on this laptop?

• A:Answer Yes, this laptop has stereo speakers.

Q: QuestionWhat wireless networking standards are supported?

• A:Answer This laptop supports Wi-Fi 6 wireless networking standard.

Q: QuestionHow much storage does this laptop have?

• A:Answer This laptop has a total storage capacity of 512 gigabytes.

Q: QuestionIs the keyboard backlit on this laptop?

• A:Answer Yes, the keyboard is backlit on this laptop.

Q: QuestionWhat kind of graphics does this laptop use?

• A:Answer This laptop uses Intel Iris Plus Graphics 645.

Q: QuestionIs this a new unit in a apple box?

Asked 1 year ago by SpellyFL.

• A:Answer it is not. it came in a bubble wrap type thing - with the serial number and model and specs on a sticker on the box. The packaging was secure enough and said fragile but it’s hard to trust it was treated as such. I’m pretty disappointed in this product though. it’s kind of apparent that the the screen was replaced as it has weird chromatic patterns that are consistently present - the battery health is at 90%. That would be about 12 hours of usage upon full charge which definitely isn’t a good value for almost $600. I do believe you can get lucky purchasing geek squad certified products - However in this instance i did not. i’m going to try it for a few days - as i picked it up to use strictly for school work- so i can clear space on my macbook pro - but yeah i feel like for the price and the value. i would be better off with a chromebook for school for $200

  Answered 1 year ago by Rich

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Q: QuestionWhich should I buy? A MacBook M1 with 512 GB or a M2 with 256?

Asked 1 year ago by Nicole.

This question was asked about the related product: Geek Squad Certified Refurbished MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 512GB SSD - Gold

• A:Answer M1. I was watching a YouTube reviewer months ago and he demonstrated that the M2 runs in such a way that it bogs down in some situations, even slower than the M1. This is due to only 8GB of RAM. The 16GB RAM M2 is okay. So if you can't get a 16GB RAM M2, it's better to get the 8GB RAM M1.

  Answered 1 year ago by Steve

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Q: QuestionI bought and received a Geek Squad Refurbished MacBook Air 13.3" Laptop, and I agreed to "trade in "my old MacBook Air 13" laptop, which is about 10 years older. How do I send or take my old laptop back to Best Buy for "trade-in" credit?

Asked 5 months ago by Rose.

Q: QuestionI'm aware that an apple warranty is not possible but what is Best Buy's warranty for this item?

Asked 1 year ago by Ramon.

Q: Questiondoes this come packaged like if it was new ?

Asked 1 year ago by elsi.

Q: QuestionHow much warranty does this device have?

Asked 1 year ago by MacBookAirM1question.

Q: QuestionHow many owners did this have?

Asked 1 year ago by K8.

• A:Answer Previous ownership is definitely erased when erased for incoming owners possession.

  Answered 11 months ago by WilfredobF

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Q: QuestionWhat is the warranty period provided by Best Buy for this Refurbished product ?

Asked 1 year ago by Abhi.

This question was asked about the related product: Geek Squad Certified Refurbished MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 512GB SSD - Gold

Q: QuestionWhat year is this laptop? Also what is the current operating system?

Asked 2 years ago by Raven.

• A:Answer It will definitely update to sequoia 15.4

  Answered 11 months ago by WilfredobF

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Q: QuestionWhat model year is this

Asked 2 years ago by Anonymous.

• A:Answer 2021

  Answered 1 year ago by NathanGVerified Purchase

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Q: Questionis it good for gaming?

Asked 2 years ago by Nick.

Q: QuestionPlease advise what is your Warranty with this refurbished item? Can I purchase an additional Warranty also? Thanks S

Asked 2 years ago by SDS58.