Questions & Answers

Q: QuestionWhat is the maximum frame rate supported by this console?

• A:Answer The PlayStation 5 supports up to 120 fps with 120Hz output for compatible games and displays.

Q: QuestionWhat type of storage does this PlayStation 5 use?

• A:Answer This PlayStation 5 uses an ultra-high speed SSD for storage.

Q: QuestionWhat is the warranty period for this refurbished PlayStation 5?

• A:Answer This Geek Squad Certified Refurbished PlayStation 5 comes with a 90-day warranty.

Q: QuestionDoes the PlayStation 5 have an optical drive?

• A:Answer No, the Digital Edition is an all-digital version without a disc drive.

Q: QuestionHow does the haptic feedback feature work?

• A:Answer The DualSense wireless controller's haptic feedback lets you feel the in-game actions through dynamic sensory feedback.

Q: QuestionDoes this console support HDR?

• A:Answer Yes, with an HDR TV, supported PS5 games display a vibrant and lifelike range of colors.

Q: QuestionI want to ask if this is the 1TB model or the 825GB model? Also, as it is saying sold out, can I order to be delivered at the store instead, or is it sold out nation-wide?

Asked 4 months ago by Bruce.

• A:Answer 800GB

  Answered 3 months ago by user230553Verified Purchase

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Q: QuestionWill it come in a PS5 box?

Asked 4 months ago by Boxing.

• A:Answer Yes

  Answered 2 months ago by SamsungwatchVerified Purchase

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Q: QuestionIs it possible to order online or is it completely sold out?

Asked 5 months ago by Neitjie.

Q: QuestionIs the PS5 returnable in case there is some fault?

Asked 6 months ago by AP.

Q: QuestionDoes it come with a DualSense controller?

Asked 7 months ago by Anonymous.

• A:Answer Yes

  Answered 5 months ago by BABaracusVerified Purchase

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Q: QuestionWhat's the difference between open box to refurbished?

Asked 7 months ago by Nico.

• A:Answer Open box means it was opened and never used. Refurbished means it was used but all the internals have been redone

  Answered 2 months ago by SamsungwatchVerified Purchase

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Q: QuestionCan I purchase a extended warranty thru Best Buy for this system

Asked 9 months ago by Anonymous.

Q: QuestionThe console come in the original box?

Asked 10 months ago by Anonymous.

• A:Answer no since it is refurbished.

  Answered 9 months ago by gabs

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Q: QuestionWill these be back in stock for same price at some time ?

Asked 1 year ago by Jj.

Q: Questionwhat is the condition, is there a level of the Best Buy referbished items (fair.good.excellent)?

Asked 1 year ago by Anonymous.

Q: QuestionWell this be packaged as if this is a new one

Asked 1 year ago by Unique.

• A:Answer It came without a box but packaged securely.

  Answered 9 months ago by AdenT

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